Flat Branch Home Loans - Columbia, MO - RE AW Smith's Cover Image
Flat Branch Home Loans - Columbia, MO - RE AW Smith in Columbia, MO

Flat Branch Home Loans - Columbia, MO - RE AW...

Columbia, MO
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Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
93%
4 Star
6%
3 Star
1%
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0%
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0%
Reviews from Web
  • K
    Kenneth C
    KIRKSVILLE, MO
    Posted on October 25th, 2024 02:04 PM
    Heather Martin and the entire Flat Branch team made the loan process so easy and painless. She was always quick to respond to questions which was very helpful. We were always aware of every step of the way through the loan process. Would 100%...
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    Reply from Heather Martin
    November 4th, 2024 02:08 PM
    Hi Kenneth, I'm thrilled to hear that you found our loan process easy and painless. Quick and clear communication is a priority for us at Flat Branch Home Loans, and I'm glad to hear that was your experience. Thank you for your high recommendation...
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  • A
    Andrew B
    EDINA, MO
    Posted on October 22nd, 2024 07:19 PM
    Very responsive with any questions I had. Very easy to work with. Helped make the whole process run smoothly.
    Reply from Heather Martin
    November 1st, 2024 07:22 PM
    Thank you for your kind words, Andrew! I'm glad to hear about your positive experience with me at Flat Branch Home Loans. Ensuring the process runs smoothly and being responsive to any queries you had were my top priorities. Your feedback uplifts...
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  • M
    Mauricio R
    MEXICO, MO
    Posted on October 11th, 2024 12:33 PM
    It was a great experience because despite not speaking the language, the process from the app was simple and when I had doubts, they were resolved in the best way.
    Reply from Heather Martin
    October 21st, 2024 12:33 PM
    I'm so pleased to hear that you had a positive experience with us, Mauricio! Being part of the Flat Branch Home Loans team, my goal is to ensure that our process is as seamless and easy to understand as possible, regardless of the language...
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  • S
    Sierra B
    EDINA, MO
    Posted on October 10th, 2024 03:54 PM
    Everything went smoothly and professionally.
    Reply from Heather Martin
    October 20th, 2024 03:58 PM
    I'm thrilled to hear that you had a smooth and professional experience, Sierra. Your satisfaction is my top priority, and I'm glad I could meet those standards in your interaction with Flat Branch Home Loans. Thanks for the 5-star review; it...
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  • J
    John R H
    BROOKFIELD, MO
    Posted on October 10th, 2024 01:42 PM
    When we reached a point where the first loan wouldn't work Heather really showed her experience and got this loan approved still keeping the same closing date. We are grateful to her and her team.
    Reply from Heather Martin
    October 20th, 2024 01:44 PM
    I'm delighted to hear that you had a positive experience with our team at Flat Branch Home Loans, John. It was indeed a bit challenging when the first loan didn't go through, but I'm glad we were able to turn the situation around and still...
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  • J
    Jennifer C
    BOONVILLE, MO
    Posted on October 10th, 2024 01:16 AM
    Heather was quick to explain things and on questions. Replied back fairly quickly and was over all very nice!
    Reply from Heather Martin
    October 20th, 2024 01:17 AM
    I'm so glad to hear that you had a positive experience, Jennifer! It was truly a pleasure assisting you with your home loan process. I make it a point to ensure that all my client's questions are answered promptly and clearly. Your kind words...
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  • P
    Paula D V
    GREEN CASTLE, MO
    Posted on October 3rd, 2024 04:17 AM
    Very professional process. We were kept informed all the way. Very pleasant to communicate with as well. Definitely will be recommending to others.
    Reply from Heather Martin
    November 7th, 2024 05:10 PM
    So glad to hear that you had a positive experience, Paula! I appreciate the kind words and the time you took to leave such a wonderful review. It was a pleasure working with you as well, and I'm thrilled to hear you'll be recommending us to...
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  • T
    Troy A V
    GREEN CASTLE, MO
    Posted on October 2nd, 2024 04:19 PM
    Met my expectations at every stage. Great communication.
    Reply from Heather Martin
    October 12th, 2024 04:23 PM
    Thank you for the stellar review, Troy! I'm thrilled to hear that I was able to meet your expectations at every stage. Communication is key in our line of work, and I'm glad you appreciated that aspect of our service. It was a pleasure working...
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  • E
    Eric T
    COLUMBIA, MO
    Posted on October 1st, 2024 12:37 PM
    Heather and the team, along with our realtor, Olivia Taylor, helped us reach clear to close in the weeks, and took a lot of the stress out of the process, even working through when the seller started to get cold feet. I am happy we used a local...
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    Reply from Heather Martin
    October 11th, 2024 12:40 PM
    Hi Eric, I'm thrilled to hear that our team, along with Olivia, was able to make the process smoother for you. It's always our aim to minimize stress for our clients and I'm glad we achieved that. The occasional hiccup, like a seller getting...
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  • F
    Fortuna K Y
    KIRKSVILLE, MO
    Posted on September 30th, 2024 05:05 PM
    Everything ran smoothly as promised.
    Reply from Heather Martin
    September 30th, 2024 05:10 PM
    I'm thrilled to hear that you had a smooth experience, Fortuna! Your positive feedback means a great deal to me. I strive to ensure the process is as seamless as possible for all my clients. I'm here if you have any more real estate needs in...
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    About
    Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 224149
    Disclaimer
    NMLS# 224149