Planet Home - Columbia, MD
Columbia, MD
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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closed
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closed
Mon
9 AM to 5 PM
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Reviews from Web
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Not very accommodating to existing loan members.
Reply from Owner
October 9th, 2024 12:00 AM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** so we can escalate this to a supervisor?...
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Terrible customer service
Reply from Owner
October 9th, 2024 12:00 AM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** so we can escalate this to a supervisor?...
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Ross Shapiro has received a review with 1 star rating from Colton J
for
Ross Shapiro has received a review with 1 star rating from Kevin B
Reply from Owner
October 9th, 2024 12:00 AM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** so we can escalate this to a supervisor?...
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Thank you Ross and team you guys my refinancing of my home a very professional and caring experience from start to finish. I told Ross I was scared for a moment I didn't want to be scammed but all was good and pleasing. Thank you guys so much....
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Reply from Owner
October 9th, 2024 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
for
Planet home lending is the worst lending company I have ever have the misfortune of having to work with. Don't trust them or anything they have to say.
Reply from Owner
October 9th, 2024 12:00 AM
Your feedback is important to us. To ensure we respond to your concerns, we're sending a detailed response to your email address. Our goal is to provide clarity and maintain your trust, and we appreciate you taking the time to let us know of...
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Each employed I communicated with were professional, courteous, knowledgeable, patient & helpful. I appreciate your efficient and expedient service.
Reply from Owner
October 9th, 2024 12:00 AM
Thank you so much! Planet Home Lending strives to provide excellent customer service and is happy to hear we have met your expectations. Your recommendation to others is the best compliment we could receive.
for
Do you really want to give a company that treats families of a fallen military member your business? Seriously, this has got to be one of the most vile mortgage lending companies out there.
for
John Collingsworth and his team worked hard to get my loan approved. Would recommend them in the future.
Reply from Owner
October 9th, 2024 12:00 AM
We’re thrilled to get this kind of feedback. Thank you so much for taking the time to review us.
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Ross Shapiro has received a review with 1 star rating from Honoka K
Reply from Owner
October 9th, 2024 12:00 AM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** so we can escalate this to a supervisor?...
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.