Wildomar (192), Lake Elsinore, CA
Lake Elsinore, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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quick responses and consistent communication.
Reply from Heather Hakes
February 25th, 2026 03:57 PM
Thank you so much Eriberto, I'm glad the quick responses and consistent communication were helpful for you. It's always my aim to ensure the process goes smoothly. If you have any future questions or need assistance, feel free to get in touch....
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Heather answers her calls no matter what she's in the e middle of doing and puts the client first. I work a very difficult schedule and she made it work for me. She answered all questions and was always pleasant and a total class act.
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Reply from Heather Hakes
February 10th, 2026 11:08 PM
Robert,
Ensuring your transaction a smooth success was my priority.
If there's anything else you need in the future or any questions crop up, please feel free to reach out.
Heather Hakes
The Hakes Team
Heather Hakes is the most knowledgeable lender I have ever had the pleasure of working with. She has a lot experience and knowledge about the finance world better than anyone. She is up for answering questions at all hours of the day and night....
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Reply from Heather Hakes
January 19th, 2026 03:38 PM
Jimmy, I appreciate your thoughtful review. I'm pleased to hear that my knowledge and dedication made a positive impact on your experience. It means a lot to know that you valued the guidance and availability I provided throughout the process....
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Wildomar (192)
If you want a great lender who knows what she's doing, treats you with kindness professionalism and respect, see Heather Hakes and her team at GEM Mortgage.
D. Thomas
Overall experience made every single step a smooth proces. Thank you .
Reply from Heather Hakes
December 1st, 2025 06:09 PM
Thank you Jack. I'm pleased to hear that every step of the process was smooth for you. If there's anything I can assist you with in the future, please feel free to reach out.
Enjoy your new home,
Heather Hakes
The Hakes Team
for
Wildomar (192)
Wildomar (192) has received a review with 5 star rating from Jack R
Heather is very knowledgeable and is excellent at her job. We thought we had to use my business bank and were thrilled when we were able to use Heather instead. Tremendous experience.
Reply from Heather Hakes
October 17th, 2025 12:25 AM
Thank you so much Shane. It was my honor to provide you a smooth transaction with your mortgage loan and ensure a an effortless process on the purchase of your new home.Please feel free to reach out if you have any questions or there is anything...
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Great communication and made the house process smooth and easy
Reply from Heather Hakes
September 18th, 2025 06:59 PM
I'm so pleased to hear that the communication met expectations, it ensures everything to flow well, as it should during such an important purchase .Should you have any more questions or need further assistance, feel free to reach out. Enjoy...
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Wildomar (192)
Wildomar (192) has received a review with 5 star rating from Christian C
We've always had our mortgages with major banks but this time we decided to go with Heather and boy , what a differenc! We never experienced such a great service , personal advice and quick responses without having to talk to ten different...
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Reply from Heather Hakes
September 1st, 2025 05:58 PM
Jose, thank you so much. It's important to me that each client feels supported and receives prompt, direct communication throughout the mortgage process. Your satisfaction means a lot, and I'm grateful for the opportunity to assist you. If...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)