Wildomar (192), Lake Elsinore, CA
Lake Elsinore, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I had a great experience working with Heather and Claudia throughout my transaction. The entire team was very communicative and kept me abreast of any upcoming challenges. They worked with me and told me what I needed to do to get myself in...
read more
Reply from Heather Hakes
September 15th, 2026 04:08 PM
Claudia, I'm glad to hear that you had a great experience working with me and the team at Golden Empire Mortgage, Inc. It's wonderful to know that our communication and guidance helped you navigate the process.
Enjoy your new home!
for
Wildomar (192)
You won't go wrong for picking Heather Hakes and her team to take care of your funding needs. She will work side by side with you, is quick to respond, and has great insight and experience. She was always available to answer any of my questions...
read more
for
Wildomar (192)
Heather and her team were exceptional! Any questions or concerns were answered promptly and easy to understand.
Heather went above and beyond when helping us find and fund a house. Cannot recommend her and her team's services enough. My wife and I are very thankful for her guidance.
Reply from Heather Hakes
June 8th, 2026 11:42 PM
Ian, I'm glad to hear that you and your wife appreciated my assistance in the home buying process. Your kind words about my team's efforts mean a lot, and I'm grateful for your recommendation. Wishing you both happiness in your new home!
Worked hard to get us the best service! so thankful!
Reply from Heather Hakes
June 1st, 2026 11:58 PM
Ravin, I'm grateful for your appreciation of my efforts to provide the best service. It's wonderful to know that you felt supported throughout the process.
Heather Hakes
The Hakes Team
Working with Heather was fantastic. As first time buyers we were uncertain, nervous and didn't even know what questions to ask. Heather took the time to explain everything step by step, made us comfortable, helped us close early and left the...
read more
Reply from Heather Hakes
April 20th, 2026 02:57 PM
Melissa, I'm so pleased to hear that I could support you as a first-time buyer and help ease your nerves throughout the process. It's important to me that you felt comfortable and informed every step of the way. Thank you for your kind words...
read more
Commutation and help provide throughout the whole experience willingness to explain what we need and would help to obtain necessary information thank you for all your
Reply from Heather Hakes
March 27th, 2026 03:45 AM
Brian, thank you very much for your feedback, It was my pleasure to provide the quick communication to address any questions or concerns, to access all the needed data for you and provide the assistance required to ensure a clear, smooth transaction...
read more
Heather and her team was amazing they made my first time home buying a wonderful experience. I will definitely be referring her!!!
Reply from Heather Hakes
March 27th, 2026 03:49 AM
Heather, I am so happy to hear that your home buying experience was so positive. Making the process for first-time buyers a good one is my top priority. I truly appreciate your willingness to refer me to others. If I can be of any assistance,...
read more
for
Wildomar (192)
Definitely a great home buying experience with them !!!!
She was very professional and informational. As well as patient and helpful. I never asked a question about the process of the loan that she couldn't answer. Heather, along with Abbie (the real estate agent that Heather suggested) were on top...
read more
Reply from Heather Hakes
March 2nd, 2026 06:54 PM
I'm grateful for your detailed review, Michelle. It's rewarding to know that you found the loan process professional and straightforward with my support. Your trust in my recommendations, including working with Abbie, helped ensure everything...
read more
1–10 of 249
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)