
Wildomar (192), Lake Elsinore, CA
Lake Elsinore, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ...... Show More
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Worked hard to get us the best service! so thankful!
Reply from Heather Hakes
June 1st, 2026 11:58 PM
Ravin, I'm grateful for your appreciation of my efforts to provide the best service. It's wonderful to know that you felt supported throughout the process.
Heather Hakes
The Hakes Team
Working with Heather was fantastic. As first time buyers we were uncertain, nervous and didn't even know what questions to ask. Heather took the time to explain everything step by step, made us comfortable, helped us close early and left the...
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Reply from Heather Hakes
April 20th, 2026 02:57 PM
Melissa, I'm so pleased to hear that I could support you as a first-time buyer and help ease your nerves throughout the process. It's important to me that you felt comfortable and informed every step of the way. Thank you for your kind words...
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Commutation and help provide throughout the whole experience willingness to explain what we need and would help to obtain necessary information thank you for all your
Reply from Heather Hakes
March 27th, 2026 03:45 AM
Brian, thank you very much for your feedback, It was my pleasure to provide the quick communication to address any questions or concerns, to access all the needed data for you and provide the assistance required to ensure a clear, smooth transaction...
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Heather and her team was amazing they made my first time home buying a wonderful experience. I will definitely be referring her!!!
Reply from Heather Hakes
March 27th, 2026 03:49 AM
Heather, I am so happy to hear that your home buying experience was so positive. Making the process for first-time buyers a good one is my top priority. I truly appreciate your willingness to refer me to others. If I can be of any assistance,...
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Definitely a great home buying experience with them !!!!
She was very professional and informational. As well as patient and helpful. I never asked a question about the process of the loan that she couldn't answer. Heather, along with Abbie (the real estate agent that Heather suggested) were on top...
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Reply from Heather Hakes
March 2nd, 2026 06:54 PM
I'm grateful for your detailed review, Michelle. It's rewarding to know that you found the loan process professional and straightforward with my support. Your trust in my recommendations, including working with Abbie, helped ensure everything...
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quick responses and consistent communication.
Reply from Heather Hakes
February 25th, 2026 03:57 PM
Thank you so much Eriberto, I'm glad the quick responses and consistent communication were helpful for you. It's always my aim to ensure the process goes smoothly. If you have any future questions or need assistance, feel free to get in touch....
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Heather answers her calls no matter what she's in the e middle of doing and puts the client first. I work a very difficult schedule and she made it work for me. She answered all questions and was always pleasant and a total class act.
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Reply from Heather Hakes
February 10th, 2026 11:08 PM
Robert,
Ensuring your transaction a smooth success was my priority.
If there's anything else you need in the future or any questions crop up, please feel free to reach out.
Heather Hakes
The Hakes Team
Heather Hakes is the most knowledgeable lender I have ever had the pleasure of working with. She has a lot experience and knowledge about the finance world better than anyone. She is up for answering questions at all hours of the day and night....
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Reply from Heather Hakes
January 19th, 2026 03:38 PM
Jimmy, I appreciate your thoughtful review. I'm pleased to hear that my knowledge and dedication made a positive impact on your experience. It means a lot to know that you valued the guidance and availability I provided throughout the process....
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If you want a great lender who knows what she's doing, treats you with kindness professionalism and respect, see Heather Hakes and her team at GEM Mortgage.
D. Thomas
10 of 246
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
0 Professionals at Wildomar (192)
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