Mutual of Omaha Mortgage, Chesterfield, MO

Chesterfield, MO

4.89

(10,442)

Mortgage

Mortgage Loan Officer

Contact Info

(636) 262-3519

Chesterfield, MO

https://www.mutualmortgage.com/location/chesterfield-mo/

Location & Business Hours

Business Hours

Fri

8 AM to 6 PM

Sat

closed

Sun

closed

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4.89

(10,442)

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5 Star

94%

4 Star

3 Star

2 Star

1 Star

Very helpful and easy to talk to.

Reply from Lauren Moushey

July 9th, 2024 11:34 AM

I'm truly pleased to hear that you found our conversations easy and helpful, Debora. Your positive feedback means a lot to me. It was a pleasure working with you. If you have any other queries or concerns in the future, don't hesitate to reach...

Title company didn't get what they needed until the morning before closing which made things really tight getting the money transferred in time to hold the closing schedule

Reply from Tom Schermaul

July 9th, 2024 11:16 AM

Thank you for your feedback, Jeffrey. I sincerely apologize for the close call with the title company. I acknowledge that it might have made the closing schedule a bit stressful for you. Please know that we at Mutual of Omaha Mortgage are continuously...

Jerry kept a clear line of communication open. We close in very quickly, within 60 days.

Reply from Jerry Roam

July 8th, 2024 08:21 PM

I'm thrilled to hear about your positive experience, Elizabeth. Ensuring a clear line of communication is one of my top priorities, and I'm glad to know that we were able to close so swiftly within 60 days. Your feedback is greatly appreciated...

Explain at the beginning, in detail, specifically which documents and how many you are going to have to find. Then give a reasonable amount of time to find them.

Reply from Bill Sullivan

June 27th, 2024 03:40 PM

Hello Liane R F, Thank you for your very specific feedback. Mutual of Omaha Mortgage places a high priority on excellent communications with our borrowers. We want to apologize for having fallen short of your expectations in this regard. It...

The amount of time it took to get this finished

Reply from William Brooks

July 7th, 2024 02:26 PM

I appreciate your feedback, Deborah. I understand that the process took longer than expected, and for that, I apologize. Your patience and understanding is genuinely appreciated. I assure you that at Mutual of Omaha Mortgage, we are continuously...

Constant communication from Jesse so I was not left wondering at any point.

Reply from Jesse Lynch

July 7th, 2024 12:44 PM

I'm so glad to hear that you appreciated the communication, Kaiser! It's always my goal to keep my customers informed and comfortable throughout the entire mortgage process. Thanks for the 5-star review and for choosing Mutual of Omaha Mortgage....

Communication could have been a little clearer.

Reply from Shelley McReynolds

July 6th, 2024 03:07 AM

I appreciate your feedback, Heather. Improving our communication is something we continuously strive for at Mutual of Omaha Mortgage, and your review helps us pinpoint areas for better clarity. I'm sorry if there was any confusion during our...

Tommy is a friendly, caring and professional agent. His advice and assistance were totally on the mark.

Reply from Tommy Rivera

July 6th, 2024 12:03 AM

I really appreciate your kind words, Lawrence. It was a pleasure to work with you and assist in your mortgage needs. Ensuring your understanding and satisfaction is important to me, and I'm glad that my advice hit the mark. Thanks for the high...

William was so helpful with all of our questions. This experience was smooth and easy from beginning to end.

Reply from William Brooks

July 5th, 2024 11:49 AM

I appreciate your kind words, Rickey. It was a pleasure assisting you throughout your experience with Mutual of Omaha Mortgage. Your satisfaction is my top priority, and I'm glad to hear that you found the process smooth and easy. Thank you...

Tom was very knowledgeable, helpful, responsive, and flexible.

Reply from Tom Schermaul

July 2nd, 2024 11:21 AM

I appreciate your kind words, Taylor. It's terrific to hear that you found our services at Mutual of Omaha Mortgage to be top notch. I aim to be knowledgeable, helpful, responsive, and flexible to all my clients so I'm glad that resonated with...

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About

Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Home Loans

Mortgage

Mortgage Loans

Refinance

Financial Service

Loan Service

Addresses and Serving Areas

Primary Serving Area

Chesterfield, MO

Other Serving Areas

St. Louis, MO

Time Zone

Central Standard Time (CST)

Disclaimer

Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org