Mutual of Omaha Mortgage, Chesterfield, MO
Chesterfield, MO
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mort... Show More
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Mutual of Omaha Mortgage
Communication was good, I thought the requests from the underwriters for additional documents could have been communicated earlier. Also, the closing payout could have been explained more accurately.
Reply from Dennis Michael Lees Jr.
July 11th, 2024 09:31 PM
Thank you for your feedback, Derrick. I'm glad to hear that communication was satisfactory. I do understand your concerns about the timing of document requests and the explanation of the closing payout. I appreciate your constructive criticism...
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Mutual of Omaha Mortgage
Was a great communicator and very prompt with answering questions.
Reply from Susan Thom
July 1st, 2024 09:13 PM
Thanks so much Andrew! Your rating truly means a lot and I look forward to assisting you in the future.
for
Mutual of Omaha Mortgage
Communication was excellent and the process was very easy and not time consuming. Shelley was very easy to work with.
Reply from Shelley McReynolds
July 11th, 2024 12:02 PM
I'm so glad to hear that you found the process easy and not time consuming, Christopher! Excellent communication is always my goal and I'm thrilled to know I was able to meet your expectations. Thank you for choosing Mutual of Omaha Mortgage...
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Mutual of Omaha Mortgage
Shawn communicated well and was very thorough.
Reply from Shawn McRoberts
July 1st, 2024 03:39 PM
I'm thrilled to hear you had a positive experience, Brittany! Ensuring clear and thorough communication is one of my top priorities, so it's fantastic to know that came through in your interactions with me. Thank you for choosing Mutual of...
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Mutual of Omaha Mortgage
Mutual of Omaha Mortgage has received a review with 5 star rating from Brenda D
Reply from Owner
July 3rd, 2024 08:55 PM
We’re so glad you had a 5-star experience, Brenda!
for
Mutual of Omaha Mortgage
Mr Brooks was there every step of the way. Quick responses to questions. Explained everything in detail and everything happened the way he explained everything and when he said it would happen. Very stress free and easy process
Reply from William Brooks
July 11th, 2024 01:19 AM
I'm delighted to hear that you found our process at Mutual of Omaha Mortgage to be stress-free and easy, Brenda. Your positive feedback means a lot to me. I strive to provide quick responses and detailed explanations to ensure a smooth journey...
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Mutual of Omaha Mortgage
Mr.Brooks- was always very helpful and professional. He walked me through anything I didn’t understand or had any questions concerns etc. I recommend him highly! Thank you
Reply from William Brooks
July 10th, 2024 08:43 PM
I'm truly touched by your kind words, Clement. It was a pleasure to walk you through the process and answer any questions you had. Your recommendation means a lot to me. Thank you for trusting me and Mutual of Omaha Mortgage with your needs....
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Mutual of Omaha Mortgage
Jerry lost information for my loan on more than one occasion and that is concerning - I don't know what he did with it but I know it was sent. I don't know where it was placed but that is private information and should have been treated as...
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Reply from Bill Sullivan
July 1st, 2024 04:31 PM
Thank you for sharing your feedback, Robert. We take customer privacy and service very seriously at Mutual of Omaha Mortgage. We apologize for any miscommunication or mishandling of your information. Your experience with Jerry Roam has been...
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Mutual of Omaha Mortgage
Mutual of Omaha Mortgage has received a review with 5 star rating from Kristin C
Reply from Owner
July 3rd, 2024 08:37 PM
We’re so glad you had a 5-star experience, Kristin!
for
Mutual of Omaha Mortgage
Lauren was very knowledgeable and so quick to respond to questions. She was warm and even communicated after she was off work!
Reply from Lauren Moushey
July 9th, 2024 03:13 PM
It's heartening to hear such positive feedback, Kristin! I'm glad to know that my quick responses and communication style made a difference for you. It's always my goal to provide knowledgeable, friendly service at Mutual of Omaha Mortgage....
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org