Dart Bank Chelsea Home Loan Center, Chelsea, MI
Chelsea, MI
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Professional Helpful
for
For me because I'm older just a little more communication and maybe one face to face with someone. It was relatively Quick-and we appreciate it. Thank you
for
Wonderful team of people! My gosh we felt so taken care of and supported through this whole process. Couldn't have asked for a better team. Responsive and kind and did an excellent job explaining everything. Thank you Kaitlyn and team!
read more
Reply from Jon Mykala
July 14th, 2026 01:31 PM
Kristine, I'm grateful to hear that you felt so supported and well taken care of by Kaitlyn and the team. It's great to know they were responsive and provided clear explanations throughout the process. Thank you for sharing your wonderful experience...
read more
for
Special care as always given to the buyers and my office! We closed in a timely manner and Kaitlyn Weaver was on top of everything throughout the transaction. Thanks so much!
for
Spencer was extremely patient as we had some delays in our process. He was always available to answer questions and provide guidance.
Reply from Jon Mykala
June 22nd, 2026 02:38 PM
Thank you Michelle!!! So glad to hear that Spencer provided you with the support you needed during the process. I see you provided a 4 out of 5 star review. Is there anything in your opinion that we could be doing better to really have made...
read more
for
I've noticed that on several occasions we are asked for repetative information and documents. Somehow it seems that information is not getting shared appropriately from the first contact to the last. That might be addendums, contingency removals...
read more
Reply from Jon Mykala
June 22nd, 2026 02:22 PM
Hi Bryon! Thank you SO much for being candid with your feedback. I'll give you a call to learn a little more about the details of your experience so the team and I can shore things up. We want you to be receiving 6 STAR ratings (Over and Above...
read more
for
the whole process was easy and smooth
Reply from Jon Mykala
June 17th, 2026 01:23 PM
Michael, I'm pleased to know that you found the whole process easy and smooth. Thank you for sharing your experience with me!
for
The whole experience was very easy and went great!
Reply from Jon Mykala
June 15th, 2026 06:45 PM
Nolen, I'm glad to hear that your experience was easy and went great! Thank you for sharing your positive feedback.
for
Yes, there was one person who didn't return calls when stated he would. He also didn't return voice mail messages. Everyone else I dealt with was awsome. I couldn't give a Great rating because of this and OK was my only other option.
Reply from Jon Mykala
June 8th, 2026 01:58 PM
Barbara, I appreciate your feedback and am glad to hear that most of your interactions were positive. I'm sorry to learn about the communication issue you experienced. Please reach out to me directly so we can address this matter further.
for
Communication
10 of 614
About
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about what matters most. At Dart Bank, we’re not just in the banking business; we are in the people business. Getting to know our customers is truly a privilege and serving them is an honor.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1925
Time Zone
Eastern Standard Time (EST)
Disclaimer
Equal Housing Lender | NMLS# 406384