FirstBank Mortgage - Chattanooga - Main St., TN
Chattanooga, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Derek is always available and follows up on all the details promptly
Reply from Derek Berry
March 17th, 2025 04:28 PM
Thanks for the kind words, Don! We appreciate you trusting us once again with your mortgage needs.
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Quick replies to all our questions
Reply from Derek Berry
March 17th, 2025 04:38 PM
We appreciate the kind words & your trust in us to make this purchase happen for you!
Overall I thought the service was good! I feel like I had to follow up on a few items after the date I was told I would receive them. Final closing docs for example weren't sent until 10 minutes before my closing when they orginally said they...
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Reply from Gabe Whitmer Team
March 24th, 2025 08:00 PM
Hi Luke! Thank you so much for the feedback. That is really good feedback to work from. The timing on this one didn’t play out how we planned and it allows us to work from a place to improve. We’re so excited for you on the new journey and...
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Derek was always available if we had a question. Never had to wait for a call back. Very glad we chose Firstbank.
Reply from Derek Berry
March 10th, 2025 04:56 PM
It was a pleasure helping you through this process! I love that you will be able to be in TN and closer to family. We appreciate you trusting us with your business & choosing FirstBank!
No hassle loan experience. Communication was timely and any asks for documents was clear. Sue Ratchfurd was great to work with!
Reply from Gabe Whitmer Team
March 24th, 2025 07:59 PM
Thank you for choosing FirstBank! We pride ourselves on our communication and are glad you enjoyed working with Sue, she is the best! – Natalie Duncan
Gabe Whitmer and Team have been spectacular to work with. They took what I though was going to be a daunting process and made everything so simple! I highly reccommend this team!!!!
Reply from Gabe Whitmer Team
March 24th, 2025 07:58 PM
We’re thrilled we could provide you with a positive experience, Chad! We strive to make this process as smooth as can be, and your feedback validates our efforts. Thank you! - Natalie Duncan
Gabe and his team were incredible! Great customer service made the experience easy and stress free.
This team is amazing! They go above and beyond. They were always available to answer a question or troubleshoot a problem. ALWAYS! They kept the loan process moving in an organized and understandable way. Could not have asked for a better experience....
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Reply from Gabe Whitmer Team
March 24th, 2025 07:57 PM
We're thrilled to hear your positive feedback, Carrie! It's wonderful to know that you found our team to be organized & knowledgeable - thanks for this amazing review and for your trust in us. – Natalie Duncan
Gabe was wonderful to work with & he patiendtky patiently guided us through the process He also gave us the best deal
Reply from Gabe Whitmer Team
March 24th, 2025 07:57 PM
Thank you for choosing our team, Catherine! So glad we could help! - Natalie Duncan
Gabe and the First Bank team were great! when We get the opportunity to purchase another property, I will use Gabe. The title company was terrible and difficult. I will not be using the title company again.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433