FirstBank Mortgage - Chattanooga - Main St., TN
Chattanooga, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
for
We appreciated his communication and responsiveness as issues came up.
Reply from Derek Berry
June 1st, 2026 04:02 PM
Glad we could help you get a place closer to family!
Fast communication, honest, and an absolute desire to help
Friendly, fast, efficient, responsive
Gabe and his team made this process super easy for us. They were very helpful and we received any responses in a short time. They took the time to explain what happens next and were always there to help. Great customer service!
Reply from Owner
June 4th, 2026 06:37 PM
Thank you for leaving a positive review, Kerstin! We are so happy you had a wonderful experience with us!
Gabe and his whole team made the process super easy for us.
We could always reach out and received clear answers within a short period of time.
Great customer service!
Thank you!
The entire team was wonderful they worked hard to ensure everything went smoothly for my closing!!
Reply from Owner
June 4th, 2026 06:39 PM
Thank you so much for leaving a kind review, Bridgett! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Sue Ratchford and the entire team were wonderful I highly recommend this organization for all your mortgage needs
for
Derek took amazing care of our clients. He is extremely responsive, professional , and made the loan process extremely smooth from the initial consultation all the way to the closing table. Highly recommend Derek!
Reply from Derek Berry
June 1st, 2026 04:07 PM
Thank you for trusting us with your clients! It's always great helping them get into new homes!
Quick response times, friendly and transparent.
You followed through even when it was difficult!!! You have no idea how much that meant.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433