FirstBank Mortgage - Chattanooga - East Ridge, TN
East Ridge, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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FirstBank Mortgage - Chattanooga - East Ridge
I can't recommend Matt Cochran enough! From start to finish, the entire mortgage process was incredibly smooth. What stood out the most was their exceptional communication and quick response time. Matt was always available to answer my questions,...
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Reply from Owner
November 23rd, 2025 12:00 AM
Thank you for leaving a positive review, Lonette! We are so happy you had a wonderful experience with us!
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Kimberly Matthews
Kimberly was always patient with me even when I didn't understand something and she would explain the same thing in a different way until I understood it!!
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Kimberly Matthews
She was very responsive. As well as very friendly and helpful. Helped me a lot by making sure we understood everything and what everything meant. Great person to talk to and is really good at her job. Would recommend her to anyone that is looking...
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Kimberly Matthews
Good communication and on time closing
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Kimberly Matthews
We are very appreciative to Kimberly and her team! Kimberly called us throughout the loan process to update us on where we were with our loan and to provide answers to our questions. She was patient and helpful. When we got the good news, she...
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Kimberly Matthews
Throughout the process, no question went unanswered. Kimberly was fantastic. She promptly returned phone calls on the rare occasion she did not answer her phone. She explained the process so that it went smootly. My most sincere gratitude goes...
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Kimberly Matthews
Kimberly was a great help the People I had to deal with after the paperwork left her was the issue.
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Kimberly Matthews
Kimberly made my home buying experience very pleasant. She’s very knowledgeable and responds very quickly to emails and phone calls. I will definitely send my friends and family to her in the future.
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Kimberly Matthews
Kimberly was very helpful with me as a first time homebuyer and was very patient in dealing with one of the most ridiculous situations she had come across.
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Kimberly Matthews
The entire staff was awesome! I also want to state that Judy really made my experience very pleasuresble.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433