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Castle Rock in Castle Rock, CO

Castle Rock, CO

Castle Rock, CO
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  • for
    Val Bryce Nuttall
    Encompass
    K
    Kindle H
    Old Hickory, TN
    Posted on September 22nd, 2023 03:17 PM
    I didn’t work with Val. Kim White is the only communication I had from this company, and it was the worst lender experience I’ve ever had in the nearly 12 years I’ve been in this business. It was such a nightmare that I don’t care to rehash...
    read more
    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    We are sorry that you did not have a 5-Star experience. I would love to know your perspective and help us improve.
  • for
    Val Bryce Nuttall
    Encompass
    A
    Allen S
    Mishawaka, IN
    Posted on September 21st, 2023 12:38 PM
    We had to reschedule closing 3 times and there was little to no communication back from Val or his team to myself or the title company.
    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    We are sorry that some situations can make experiences less than perfect, but our aim is to deliver great experiences for customers like you.
  • for
    Val Bryce Nuttall
    Encompass
    B
    Brian P
    Warsaw, IN
    Posted on September 20th, 2023 02:01 PM
    Improved communication with accurate details. Almost seemed as if nothing was done on this file until we were ready to close. Very disappointed in service, communication and overall experience.
    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
  • for
    Val Bryce Nuttall
    Encompass
    A
    Amber L M
    Indianapolis, IN
    Posted on September 18th, 2023 01:13 AM
    Working with Kim was great. She was extremely helpful and thorough. However, when we arrived at the very end of this process, the rest of the team did not hold up their end. This left me sitting, stuck, in the title company office for nearly...
    read more
    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
  • for
    Val Bryce Nuttall
    Encompass
    B
    Brendalea W
    Muscatine, IA
    Posted on August 31st, 2023 02:44 PM
    Val was always nice, courteous, and informative on the whole process of our refinance. Communication and the process made things go smoothly. I would highly recommend Val and Southwest Funding to everyone. Thanks for the great experience :)....
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    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    I really appreciate the feedback and am looking forward to working with you again.
  • for
    Val Bryce Nuttall
    Encompass
    C
    Cristy T
    Monroe, MI
    Posted on August 15th, 2023 02:10 PM
    Val was very helpful during our loan process. Kim white and Val Bryce Nuttall has made this process smooth and easy. I mostly worked with Kim and she was amazing. If it wasn’t for them I would’ve been so confused. They took the time to answer...
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    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • for
    Val Bryce Nuttall
    Encompass
    C
    Christy S
    Monroe, MI
    Posted on August 12th, 2023 09:06 AM
    I don't know val Bryce nuttall but Kim White who I dealt with I wouldn't recommend to anyone. Repeatedly she told my clients I was to new to know what I was doing. She didn't do her job well and I had to ask her multiple times to order our...
    read more
    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    We are sorry that some situations can make experiences less than perfect, but our aim is to deliver great experiences for customers like you.
  • for
    Val Bryce Nuttall
    Encompass
    R
    Rosendo R
    Muscatine, IA
    Posted on August 8th, 2023 11:26 PM
    It was my first time buying a house so it was confusing to me. Val and his team made it easy to understand.
    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    We hope we'll have the opportunity to serve you again and deliver exceptional services.
  • for
    Val Bryce Nuttall
    Encompass
    J
    Jeremy R
    Indianapolis, IN
    Posted on August 6th, 2023 06:18 PM
    You are very unorganized and the communication was horrible. Your company cost my family alot of extra money for storage units and places to stay because your company could not get your employees to do their job right. We had a lady that we...
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    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.
  • for
    Val Bryce Nuttall
    Encompass
    A
    Andy M
    Palm Bay, FL
    Posted on August 6th, 2023 01:58 PM
    Having the buyer vetted a little more before doing a pre approval. Debt to income should have been figured out up front.
    Reply from Val Bryce Nuttall
    September 27th, 2023 03:14 AM
    We are sorry that you did not have a 5-Star experience. I would love to know your perspective and help us improve.
  • 11–20 of 62
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1993

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 32139
    Gallery
    Castle Rock - Gallery Photo