Carlsbad, CA
Carlsbad, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Better communication through the application process and explination of fees. If i woiñd have been advised of different fees through the process, I wouñd have chosen another morrgage company and i felt a lack of transparency and explanation...
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Their explanations and explaining each step clearly. Very personable!!
Answered all our questions (and we had a lot!) in a timely manner. Was proactive to get our deal done and went above and beyond to explain things, be available, and look for the best options for us. Definitely a true partner!
Could never expect the great service we received
Melissa provided great advice with multiple scenarios so I could make the most educated decision to meet my financial needs. She was always available to answer any questions and would spend as much time as needed until I fully understood.
We couldn't have asked for better communication, promptness and care from Melissa and her team. Thank you so much!
We really cant praise Melissa enough . Her professionalism is above a 10, as well as her knowledge. We hit some stumbling blocks with our loan and Melissa went above and beyond to get the issues resolved. High Praise to a wonderful employee...
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I would like to take a moment to let you know how wonderful it was to work with Doreen and Melissa on this funding. We know how hard it is on their end and I just wanted to commend them for their professionalism and communication. They are...
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The knowledge, patience, assertiveness professionalism and experience Melissa demonstrated are the only things which kept the deal on. There were countless and extremely rare (even to 6-8 other loan/realtors/title personal) events and roadblocks....
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This was my third opportunity to work with Melissa. My first two buyers were challanging borrowers and this third borrow was told "NO" by another lender..... Melissa got my buyers approved and we closed escrow on 12/21/18.Thank you Melissa...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)