Mansfield - Plano, TX
Plano, TX
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Way too many documents requested from us and often duplicated. Communication could have been a lot better esp regarding the interest rate lock. The entire process was very inefficient
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Eric was very helpful!
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This was my first time buying a home. Shanda did a great job getting me pre-approved and in the end getting the funding over pretty quickly. She also found a great program to help with down payment assistance.
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Communication, making sure interest rate was locked in before rate increase, and getting things done so we could move in a couple days early!
He was great!
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Great best experience. Showed alot of communication and professionalism. Would highly recommend to do business with Eric and his team!
Friendly, informative, and always felt like Kim had our best interest in mind. Kim made the whole loan process so easy go us. This is our fourth home loan and was the smoothest transaction by a mile!
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Your system of using the email as a reference point is lacking. Elizabeth sent in the very same docs at least 6 times, thus making a large amount of work for an already very busy couple of people. Why don't you make folders for each customer...
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With someone that was 6 months out of CH13 and rebuilding my credit Shanda did everything she could to assist me to get to closing on my home. The entire staff in her office was amazing and helpful. If anyone else is in the same situation or...
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Justin did an amazing job of keeping me updated and letting me know exactly what to expect. Explained things out for me and even helped me to make sure that I got the best deal possible over the life of the loan. If I needed anything he was...
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1151–1160 of 1182
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1997
Time Zone
Pacific Standard Time (PST)
Disclaimer
Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”