Ruoff Mortgage - Bloomington, IN
Bloomington, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
clear communication
Reply from Sally Burks Elmore, Ruoff Mortgage
June 3rd, 2025 01:03 PM
I'm glad to hear that you appreciated the clear communication, Brandon. It was a pleasure assisting you and Liz through the process. Thank you so much for the wonderful survey!
Sally Burks Elmore, Ruoff Mortgage has received a review with 5 star rating from Danette S
Reply from Owner
June 3rd, 2025 01:04 PM
I am thrilled to see your 5-star rating, Danette. It was a pleasure helping you with your mortgage needs. Thank you for your feedback and trust in Ruoff Mortgage. If you have any further questions or need assistance, feel free to reach out.
Very quick response time when I had questions.
Reply from Sally Burks Elmore, Ruoff Mortgage
June 3rd, 2025 01:06 PM
Thank you Emily for the wonderful survey. I am glad that you were happy with our quick communication. It was a pleasure helping you and Danette with your mortgage needs.
Sally and staff was very friendly, prompt in replying to questions and emails.
Reply from Sally Burks Elmore
June 3rd, 2025 01:08 PM
Hi Liz,
It was such a pleasure helping you and Brandon get into your dream home! You both were great to work with and I so appreciate the 5-star survey-Thank You! Wishing the Best for you both and your family.
Sally is absolutely amazing to work with. She's helped me three times now and I won't use anyone else!
Reply from Sally Burks Elmore
June 3rd, 2025 01:10 PM
Aww Kilea thank you so much! You are the BEST! I am so glad we could make everything work out. It is always a joy to talk with you and help with your mortgage needs. Wishing you the Best Life has to offer you!
Working with Sally Burks Elmore was an absolute pleasure. Her extensive knowledge and expertise in her field were immediately apparent, and she made sure we always felt cared for and well-informed throughout the process. Despite facing a few...
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Reply from Owner
June 3rd, 2025 01:15 PM
Hi Phil,It was so great working with you and Jackie. It felt like I was helping long time friends or family. Every so often there are clients that really help me remember why I chose this as a career and you both did that! I wish you the Best...
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Working with Sally Burks Elmore was an absolute pleasure. Her extensive knowledge and expertise in her field were immediately apparent, and she made sure we always felt cared for and well-informed throughout the process. Despite facing a few...
read more
Reply from Sally Burks Elmore, Ruoff Mortgage
June 3rd, 2025 01:34 PM
Hi Jackie,It was such a pleasure helping you and Phil with purchasing your Brand New Home! You both were so delightful to work and talk with. Thank you so much for the wonderful and glowing review!Wishing the Best for you Phil and your family!...
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Ryan used technology to make this process seemlessly easy. Ryan was always ready and able to answer my questions . I felt like he made me feel important. This was a great experience!
Reply from Ryan Langley
June 3rd, 2025 02:45 AM
I'm thrilled to hear that you had a seamless and great experience with the mortgage process. It was a pleasure to assist you, and I'm glad I could make you feel important throughout. Thank you for your kind words!
Heather and her team were excellent with our home buying experience. They were very responsive and professional. Highly recommend!
Reply from Owner
June 2nd, 2025 02:02 PM
I'm thrilled to hear that your home buying experience was excellent. It was a pleasure to assist you, and I appreciate your recommendation. Thank you for choosing Ruoff Mortgage.
Heather and Justina were great to work with. They were very professional and responsive.
Reply from Heather Bozarth, Ruoff Mortgage
June 2nd, 2025 02:03 PM
I'm thrilled to hear that you had a great experience working with both myself and Justina. Let's be honest here, she really runs the ship!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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