Ruoff Mortgage - Bloomington, IN
Bloomington, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Everything went according to expectations.
Reply from Brittany Eckerle, Ruoff Mortgage
September 30th, 2025 07:07 PM
I appreciate your straightforward feedback, Janet. It's great to hear that everything went according to expectations. I'm here if you have any future needs or questions about the process! Thank you for choosing myself and Ruoff Mortgage!
Sally and her team worked and communicated so efficiently with us. Everything was clear from the beginning with no surprises. Additionally, the electronic document signing was very beneficial as my husband and I are on opposite schedules and...
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Reply from Sally Burks Elmore, Ruoff Mortgage
October 3rd, 2025 02:43 PM
Emily and Torrey, I so appreciate you both. You guys are truly a pleasure to work with, and I am so glad that we could make things easier with the technology we have! Your closing was one of the most joyous laughter filled closings I have ever...
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Sally, was quite attentive to us and patient with us in the process. We appreciate all the time she spent answering our abundant amount of questions. However, one thing that did catch us off guard was the actually closing cost and all the line...
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Reply from Sally Burks Elmore, Ruoff Mortgage
September 25th, 2025 01:38 PM
Curtis, I'm grateful for your feedback and the time we spent working through your questions together. I hope you enjoy your new home and wish you the Best!
Heather Bozarth of Ruoff Mortgage was very responsive, to the point, helpful, and so very pleasant to work with throughout the process of purchasing our beautiful new home! Thank you Heather & best wishes for your continued success!
Reply from Owner
October 13th, 2025 01:59 PM
Thanks Bruce! Welcome home.
Heather was so very responsive, to the point, helpful, and pleasant to work with throughout the purchase of our beautiful new home! Thank you so very much for making the process simple, smooth & easy.
Reply from Heather Bozarth, Ruoff Mortgage
September 24th, 2025 07:11 PM
I loved working with you both! Welcome back home!
for
Vince Weddle, Ruoff Mortgage
got me cleared to close by closing date
Reply from Vince Weddle, Ruoff Mortgage
September 23rd, 2025 07:54 PM
Thanks for sharing your experience, Evan. I'm pleased to hear that we were able to meet the closing date. If you have any questions or need assistance in the future, don't hesitate to reach out. It was truly a great pleasure getting to know...
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Great experience all the way through the process. The communication with Heather was seamless and appreciated.
Reply from Owner
September 22nd, 2025 01:39 PM
Thank you! I know that underwriting wasn't your favorite thing, but I appreciate you seeing how hard we work on the areas we can control.
Didn't like the intrusive nature of the underwriters request.
I should have cashed out some of my securities and financed the house myself.
Reply from Heather Bozarth, Ruoff Mortgage
September 22nd, 2025 01:38 PM
Hey Jim- it looks like maybe you left two reviews (thank you!) I agree with you that underwriting is invasive. We follow government guidelines and regulations for lending and, unfortunately, have little to no say as a company over what is required...
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Katan was very knowledgeable and professional throughout the entire process! She is excellent In her role within your company!!
Reply from Karan Rastall
September 30th, 2025 07:05 PM
Thank you for sharing your feedback, Mindy. I'm glad to know that you felt well-supported throughout the process. Being knowledgeable and professional is something I strive for, and it's rewarding to hear that it made a difference in your experience....
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Heather was very personable, very knowledgeable. Answered all our questions in a timely manner. A pleasure to work with her.
Reply from Heather Bozarth, Ruoff Mortgage
September 19th, 2025 04:03 PM
Thanks Jeanne! It sure was an adventure, but I'm happy to welcome you to Indiana!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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