

Ruoff Mortgage - Bloomington, IN
Bloomington, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sally was the best, she worked with me through everything
Reply from Sally Burks Elmore, Ruoff Mortgage
February 2nd, 2026 07:39 PM
Jennifer,I am so happy for you! I know you have been working toward purchasing a home and it was an honor to help you do that. Thank you for the awesome survey and your wonderful comments. Please let me know if you have any questions at all...
read more
Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Alison S
Reply from Owner
February 10th, 2026 06:32 PM
Thank you for the high rating, Alison. If you need anything further, feel free to get in touch.
Answering all questions and taking the time to ensure that I understood. Overall communication and response time was great. I'm definitely glad that I went with Scott Kiefiner from Ruoff Morgage. I will definitely be choosing him again for...
read more
Reply from Scott Kieffner, Ruoff Mortgage
January 31st, 2026 04:50 PM
It's really satisfying to hear that the communication and response time met your expectations, Alison. I’m glad I could help answer all of your questions and ensure you felt confident in the process. Thank you for choosing me at Ruoff Mortgage,...
read more
Vince Weddle, Ruoff Mortgage has received a review with 5 star rating from Hannah B
Reply from Owner
February 9th, 2026 05:14 PM
Thank you for the excellent rating, Hannah. If you ever have any questions or need assistance, feel free to reach out.
Everything went better than planned and I would never give anyone a bad survey. However, it would have been nice if my loan officer was willing to communicate with me instead of just my husband--especially since my husband wasn't even on the...
read more
Reply from Vince Weddle, Ruoff Mortgage
January 28th, 2026 04:45 PM
Hello Hannah,my very deepest apologies in not communicating with you throughout the process. I was under the assumption that it was an agreed upon intent between yourself & Jon to have him alone manage the full process. Please forgive me, I...
read more
It was a very smooth process and each step was clearly explained. Ryan and Justina were both very accessible and responsive.
Reply from Ryan Langley
January 28th, 2026 07:28 PM
Congratulations on your new home and thank you so much for allowing us to be a part of the process. You were fantastic to work with!
Sally Burks Elmore, Ruoff Mortgage has received a review with 5 star rating from Erin M
Reply from Owner
February 2nd, 2026 07:46 PM
Thanks so much Erin for the 5 star review! It is always a pleasure to help you and James with your mortgage needs. I am so glad we could work through this one smoothly and seamlessly! I can't wait to see what updates you make to the home. That...
read more
Sally has worked with us before and we appreciate her relationship with us. Everything was ready to go, and the technology connects directly with our bank for ease of experiende.
Reply from Sally Burks Elmore, Ruoff Mortgage
February 2nd, 2026 07:49 PM
Thanks Erin for your wonderful review! Ruoff Mortgage really does try to make the whole process easy and smooth! Thanks so much for trusting myself and Ruoff for your mortgage. it is always great to work with you both!
Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Kaylee S
Reply from Owner
February 6th, 2026 05:02 PM
Kaylee, I appreciate your rating. Thank you for choosing Ruoff Mortgage. If there's anything more you need, feel free to reach out.
Our Loan Officer made the whole process easy going as he was quick to respond to every question and made sure that we knew and understood everything about the loan we applied for .
Reply from Scott Kieffner, Ruoff Mortgage
January 26th, 2026 04:06 PM
I'm glad you found the process with me to be smooth and straightforward, Kaylee. Ensuring you had clarity and confidence in your loan application was my priority. If you have any further questions or need anything else, please feel free to...
read more
361–370 of 1731
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us