

FirstBank Mortgage - Birmingham, AL
Birmingham, AL

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Matt and his team were great. They worked diligently to close the loan on time. Thank you!
I had a great and terrific experience with Jason at First Bank! From the moment we were introduced, I was greeted with warm smiles, genuine hospitality and a glass of wine. From that moment, the staff was incredibly knowledgeable and eager...
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Reply from The Jason Lee Group
March 24th, 2025 05:49 PM
Jeff, thank you so much for your kind words! It truly means a lot to hear that you had such a positive experience with us at FirstBank Mortgage. We always strive to provide a welcoming and stress-free environment, and I'm thrilled that our...
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I had a great and terrific experience with Jason at First Bank! From the moment we were introduced, I was greeted with warm smiles, genuine hospitality and a glass of wine. From that moment, the staff was incredibly knowledgeable and eager...
read more
Reply from Owner
August 5th, 2024 01:53 AM
That is so wonderful to hear, Jeff! We are so glad we were able to help! Congratulations on the new home!
I had a great and terrific experience with Jason at First Bank! From the moment we were introduced, I was greeted with warm smiles, genuine hospitality and a glass of wine. From that moment, the staff was incredibly knowledgeable and eager...
read more
Reply from The Jason Lee Group
August 30th, 2024 02:36 PM
We appreciate the glowing review, Jeffery! It was our pleasure to assist you throughout the process, and we're thrilled to hear about your positive experience with Jason and the team. We're proud of our commitment to professionalism, efficiency,...
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Excellent communication and professionalism
Matt was very friendly and he helped us in any way he possibly could.
Tim is the man!! And D'Andrea is the woman!!👌🏾
Reply from Tim Harris, Jr.
November 9th, 2024 06:50 PM
I'm thrilled to hear you had such a positive experience, Bobby! It was a pleasure assisting you with your purchase. Thank you for trusting me and FirstBank Mortgage. Your kind words and stellar rating mean the world to me. Don't hesitate to...
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I would have liked more communication. Responses were delayed at times and that can cause a delay in closing.
Reply from The Jason Lee Group
August 30th, 2024 02:37 PM
Thank you for your feedback, Marzetta. We're sorry to hear that you had a less than satisfactory experience with us regarding communication. Please note that The Jason Lee Group always strives for timely and effective communication with all...
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I want more personal contact. Not just automatic messages. I want to be coached and someone to thoroughly take me through the loan process. Your interest rates are excellent but I think you need more of the personal touch
Reply from The Jason Lee Group
August 30th, 2024 02:37 PM
Thank you for your honest feedback, Paige. We're glad to know you found our interest rates excellent. We understand your need for a more personalized experience and we apologize if our service fell short of your expectations. At The Jason Lee...
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Everyone was so nice, kind and helpful. Made our process much easier. We really appreciate you working with us.
Reply from The Jason Lee Group
July 25th, 2024 12:29 PM
We're thrilled to hear about your positive experience, Joseph! It's always great to know that we were able to make your buying process smoother. We truly value your appreciation and the perfect rating you gave us. Do remember, The Jason Lee...
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731–740 of 4505
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433