

FirstBank Mortgage - Birmingham, AL
Birmingham, AL

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
quick to respond. knowledgebale. Quick process. Easy to communicate. The friendliest couple!
Everyone was so friendly and helpful
Reply from The Jason Lee Group
January 19th, 2025 02:42 PM
We're thrilled to hear your positive feedback, Steven! It's fantastic to know that you found our team to be friendly and helpful. We take pride in providing excellent service to our clients at The Jason Lee Group. Thank you for giving us a...
read more
Zane was very communicative throughout the transaction to both me and my client! He was very efficient, and worked hard for us to have a smooth transaction!
My client seemed to be happy with the process and the result. I was surprised how little I heard as the buyer's agent - from the loan team. I frankly wasn't sure who was the originator as I received so little communication, like clear to close,...
read more
Reply from The Jason Lee Group
January 19th, 2025 02:42 PM
Thank you for your feedback, Bradley. We're glad to hear that your client was satisfied with our services. As for communication, we appreciate your feedback and understand the importance of clear and consistent communication in making our processes...
read more
Zane is amazing and very responsive
Zane and his people did a GREAT job helping me and my clients!!! I appreciate the opportunity to work with FirstBank I know that things will be done and done right!!!
Alway on top of every detail to get their client to the closing table
Reply from Dolan and Pam Williams
January 6th, 2025 09:57 PM
We enjoyed working with her very much. Always going the extra mile to help her customers. Hope to be working with her in the future.
I truly had an excellent experience getting a mortgage. I only wanted a local loan servicer, so I looked at local credit unions and banks with physical locations in town. I was very happy with my experience at FirstBank, and my local rep.However,...
read more
I truly had an excellent experience getting a mortgage. I only wanted a local loan servicer, so I looked at local credit unions and banks with physical locations in town. I was very happy with my experience at FirstBank, and my local rep.However,...
read more
Reply from Owner
November 13th, 2025 12:00 AM
We apologize that your experience wasn't satisfactory. Can you please email us directly at *********************************** with your thoughts on how we can improve, and would what have made your overall experience better? We look forward...
read more
Carey was fantastic throughout this process. Great communication and helped worked through any issues that arose to get us closed. Would wholeheartedly recommend!
661–670 of 4911
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433