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FirstBank Mortgage - Birmingham in Birmingham, AL

FirstBank Mortgage - Birmingham, AL

Birmingham, AL
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Overall Ratings
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5 Star
95%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • N
    Navneet J
    DAWSONVILLE, GA
    Posted on January 21st, 2025 01:08 PM
    quick to respond. knowledgebale. Quick process. Easy to communicate. The friendliest couple!
  • S
    Steven J
    MOUNT OLIVE, AL
    Posted on January 19th, 2025 02:20 PM
    Everyone was so friendly and helpful
    Reply from The Jason Lee Group
    January 19th, 2025 02:42 PM
    We're thrilled to hear your positive feedback, Steven! It's fantastic to know that you found our team to be friendly and helpful. We take pride in providing excellent service to our clients at The Jason Lee Group. Thank you for giving us a...
    read more
  • E
    Emmy P
    TUSCALOOSA, AL
    Posted on January 17th, 2025 03:59 PM
    Zane was very communicative throughout the transaction to both me and my client! He was very efficient, and worked hard for us to have a smooth transaction!
  • B
    Bradley S T
    NASHVILLE, TN
    Posted on January 13th, 2025 04:53 PM
    My client seemed to be happy with the process and the result. I was surprised how little I heard as the buyer's agent - from the loan team. I frankly wasn't sure who was the originator as I received so little communication, like clear to close,...
    read more
    Reply from The Jason Lee Group
    January 19th, 2025 02:42 PM
    Thank you for your feedback, Bradley. We're glad to hear that your client was satisfied with our services. As for communication, we appreciate your feedback and understand the importance of clear and consistent communication in making our processes...
    read more
  • B
    Brittany C
    PINSON, AL
    Posted on January 7th, 2025 05:48 PM
    Zane is amazing and very responsive
  • C
    Charlie S
    ALABASTER, AL
    Posted on January 7th, 2025 04:56 PM
    Zane and his people did a GREAT job helping me and my clients!!! I appreciate the opportunity to work with FirstBank I know that things will be done and done right!!!
  • D
    Dana B
    KIMBERLY, AL
    Posted on January 4th, 2025 01:31 PM
    Alway on top of every detail to get their client to the closing table
    Reply from Dolan and Pam Williams
    January 6th, 2025 09:57 PM
    We enjoyed working with her very much. Always going the extra mile to help her customers. Hope to be working with her in the future.
  • N
    Nathan R
    Posted on January 3rd, 2025 03:08 PM
    I truly had an excellent experience getting a mortgage. I only wanted a local loan servicer, so I looked at local credit unions and banks with physical locations in town. I was very happy with my experience at FirstBank, and my local rep.However,...
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    FirstBank Mortgage - Birmingham
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    N
    Nathan R
    Posted on January 3rd, 2025 12:00 AM
    I truly had an excellent experience getting a mortgage. I only wanted a local loan servicer, so I looked at local credit unions and banks with physical locations in town. I was very happy with my experience at FirstBank, and my local rep.However,...
    read more
    Reply from Owner
    November 13th, 2025 12:00 AM
    We apologize that your experience wasn't satisfactory. Can you please email us directly at *********************************** with your thoughts on how we can improve, and would what have made your overall experience better? We look forward...
    read more
  • R
    Robert L
    VESTAVIA, AL
    Posted on January 2nd, 2025 03:51 PM
    Carey was fantastic throughout this process. Great communication and helped worked through any issues that arose to get us closed. Would wholeheartedly recommend!
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433