

FirstBank Mortgage - Birmingham, AL
Birmingham, AL

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Kathy was a pleasure to work with during this refinancing process. She was very prompt, accessible, professional and very courteous FirstBank worked hard to push this refinance through very quickly. High recommend FirstBank
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Reply from Kathy Hollis
March 30th, 2025 06:38 PM
Thanks so much for those kind words, Jim. You were great to work with also! You always sent me the documents needed very quickly. You are thorough, caring, and very intelligent! Hope you and your family enjoy your time at your new home!
The timely actions to disclose what exactly was needed and the processing of the necessary actions for a speedy outcome!
Reply from Tim Harris, Jr.
April 22nd, 2025 02:32 PM
I'm thrilled to hear that you appreciated the timely and efficient processing of your loan. It was a pleasure assisting you with your purchase. Thank you for choosing FirstBank Mortgage.
1. Recruit competent appraisers
2. Pay attention to details, e.g . homeowners premiums to be paid, double appraisal payments
3. Have more reasonable rates without haggling
Kathy was amazing at guiding me throughout this entire process from the very beginning. From tips about credit and things to help get the score where it needed to be. She was always polite and quick to respond if i had any questions. 10/10...
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Reply from Kathy Hollis
March 25th, 2025 06:32 PM
Wow, thanks so much, Daniel. You were great to work with! You worked very diligently on any credit issues and also provided the documents we needed in a very timely manner. Congrats on getting your new home!
Everything about the loan process was good except for two thiings. First, during the loan origination process we were promised that we would receive a $1500 contribution towards an HOA establishment fee....except we did not. We were only given...
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Reply from The Jason Lee Group
April 11th, 2025 01:42 PM
We appreciate your detailed feedback, Michael. We apologize for any confusion regarding the HOA establishment fee contribution and understand the importance of clear communication regarding the conditions of such offers. Additionally, we acknowledge...
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Easy process!
Kathy goes above and beyond to stay in touch with her clients and the realtor involved in the transaction. She puts in extra time and effort to make deals happen. I highly recommend her to everyone I know.
Reply from Kathy Hollis
March 25th, 2025 06:33 PM
Thanks so much, Stephanie! You always go above and beyond for all your clients. You treat them just like family; you are a treasure!
Carey was fantastic. Very communicative, friendly and always made me feel like I was a priority. I would recommend him to everyone in my circle.
My questions were quickly answered. it was easy to enter the information needed to qualify for the loan.
Reply from The Jason Lee Group
March 24th, 2025 05:47 PM
Douglas, thank you so much for your kind words and for taking the time to share your experience. I'm thrilled to hear that you found the process easy and that your questions were answered quickly. It's always our goal to make the loan process...
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You can always depend on Pam and Dolan! Always available to share years of knowledge and experience , best team in the business!
611–620 of 4910
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433