

FirstBank Mortgage - Birmingham, AL
Birmingham, AL

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Always available to answer questions that I or clients have throughout loan process.
Reply from Dolan and Pam Williams
September 28th, 2026 04:20 PM
Susan is an awesome agent to work with. We are also friends as well. Anyone looking for agent she is a good one and ask her to make some of her famous cookies.
Clay was great the whole process! Very reaponsive , kept us informed, and always professional!
Clay was great! Very responsive, kept us informed, and professional!
Reply from Owner
October 13th, 2026 12:00 AM
That is so wonderful to hear, Kerri! We are so glad we were able to help! Congratulations on the new home!
With all of the required documents that were requested was a tad bit overwhelming. However, Jason Lee & team made it easy as possible. They're also great communicators.
Reply from The Jason Lee Group
September 22nd, 2026 01:33 PM
I'm glad to hear that Jason Lee and the team at FirstBank Mortgage were able to make the process easier for you, Brantley. It's wonderful that their communication helped alleviate some of the overwhelm.
Kim Coker has received a review with 5 star rating from Lillie H
Kim was amazing!
Reply from Kim Coker
November 12th, 2026 06:17 PM
I'm glad to hear you had a great experience, Lillian. At FirstBank Mortgage, I strive to provide helpful and effective service, and it's wonderful to know that you felt supported during the cash-out refinance process.
were real nice, friendly and caring and walking us through everything that we needed
Reply from Kathy Hollis
September 18th, 2026 06:17 PM
Hi Calvin,
You were an absolute joy to work with! I'm so excited that you and Kim found a home that is so beautiful and spacious! Congrats and call me anytime in the future with any questions you may have.
This was my first time going through this process and Clay helped guide me through every step of the way! I will be recommending him to anyone that is going through this process.
Reply from Clay Pierce
November 12th, 2026 06:17 PM
Samuel, I'm glad to hear that I could guide you through your first mortgage process successfully. Your recommendation means a lot, and I'm thankful for the opportunity to assist you with FirstBank Mortgage.
Very professional.
Reply from Kim Coker
November 12th, 2026 06:16 PM
Thank you for your kind words, Wilians. I'm pleased to know you found the experience professional with FirstBank Mortgage.
Lim moved the process along very well. She kept us informed if documentation that we needed to supply and provided prompt notification of each milestone in the process
Reply from Kim Coker
November 12th, 2026 06:16 PM
I'm glad to hear that the process went smoothly and that my communication kept you informed, Brian. At FirstBank Mortgage, ensuring you stay updated at each milestone is a key part of my service. Thank you for sharing your experience!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433