FirstBank Mortgage - Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Zane was so helpful and very personable.
Pam and Dolan were always very easy to communicate and understood our needs and limits and found ways to make things work even when it seemed like we were out of options! They were very honest and not pushy in any type of way. I will be using...
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Reply from Dolan and Pam Williams
August 25th, 2025 07:50 PM
Taylor is an awesome customer to work with. Anything we needed to get him to the table he got it for us. We love to work with customers who just trust us to get them to the table every time. We will get with him again here soon for a refi when...
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Dolan and Pam Williams are always prompt with responses and consistent throughout the loan process .
Reply from Dolan and Pam Williams
August 25th, 2025 07:53 PM
Susan is a great agent. We have worked with her for over 20 years and is a great friend too. You can trust her as well to her you in finding a home or to sell one too. Thank you
Excellent communication throughout the entire process!
Reply from The Jason Lee Group
October 3rd, 2025 03:51 PM
I'm glad to hear that the communication during your experience met your expectations, Erika. Ensuring clear and consistent information is always a priority for me. Thank you for taking the time to share your positive feedback!
Everyone was very nice and helpful.
Reply from The Jason Lee Group
August 20th, 2025 01:01 PM
Thank you, KC, for your kind words. I'm pleased to hear that you found everyone to be nice and helpful. Ensuring a pleasant and supportive experience is important to me, and I appreciate you taking the time to share your thoughts. If there's...
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Zane is a communications master! The whole team makes the mortgage process flawless. His understanding of products available makes him a go to when my buyers have a goal to achieve. A true professional in his field.
Communication was excellent
Connor Brooks made the process convenient while providing consistent update. Also, he was able to meet the desired interest rate and provide awesome financial advice . Great job Connor!
Jason kept me up to date on the progress of the loan and actually sped up the closing by a week. Great communicator!
Reply from The Jason Lee Group
August 13th, 2025 02:15 PM
Thank you for your kind words, Kathy. I'm glad to hear that you appreciated the communication throughout the loan process and that we were able to expedite your closing. Keeping you updated and ensuring a smooth experience is always my top...
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were very responsive to text at all hours of the day
Reply from Dolan and Pam Williams
August 12th, 2025 05:42 PM
She was a great customer to work with. Anytime we needed something she sent it. Look forward to working with her when these rates drop here soon. Thank you
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433