FirstBank Mortgage - Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
I have worked with Zane for my Refi and now my new home purchase. The process was smooth, his team were very helpful and there if I had any questions and got us to the closing table on the date that was estimated.
Clearly told us what exactly what we needed.
Reply from The Jason Lee Group
September 8th, 2025 01:46 PM
I'm glad to hear that the guidance provided was clear for you, Thomas. Ensuring straightforward communication is a top priority for me, and it’s great to know that it met your expectations. Thank you for your feedback!
Pam And dolan kept us informed all the way and put up all my questions . all my questions were answered I a prompt and was always correct!
Reply from Dolan and Pam Williams
September 9th, 2025 02:57 PM
Mr. C is a great customer. We have been working with him for over a year i believe. Once these rates drop i will call him again for a refi. he is a good friend. Congratulations
Zane is Johnny on the SPOT....He always goes the extra mile to help my clients/customers and that, in its self is very much appreciated. Zane is very aware of the market and that also makes my job easier as a realtor. I appreciate Zane and...
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Pam and Dolan were WONDERFUL! At times this was a challenging closing and they kept it moving forward with persistence and grace. Love me some P and D.❤️
Reply from Dolan Pam Williams
September 9th, 2025 02:59 PM
We love us some Sue Walker- She is an awesome agent. Always on top of things. All of her customers love her. She is also a great friend as well.
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Communication was top tier, easy process, worked fast Couldn't ask for better service!
Reply from Kim Coker
October 2nd, 2025 06:15 PM
I'm truly glad to hear that you felt the communication and process met your expectations. It's important to me that everything runs smoothly and efficiently. Your kind words about the service make it all worthwhile. If there's anything more...
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too many late changes. Loan package was not sent to the closing attorney until 30 min after scheduled closing time. The only thing important about the loan process is being on time. Too many last minute changes. These should have been resolved...
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Reply from Dolan Pam Williams
September 9th, 2025 03:09 PM
Hi Jamie,We have enjoyed working with you and we are sorry that there were a few late minute changesSometimes this can happen when things out of our control changes. Please know this happens few and far in between. We try to have out loan packages...
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Carey shirah went over and beyond to help us. Made sure we were included every step of the way. 10/10 experience!
Zane always seemed to be excited to help us with each step and each new property we looked at. He was always positive and communicated with us constantly on how things were going.
Great communication throughout the process
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433