FirstBank Mortgage - Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
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The process was handled in a friendly but professional manner. The time from start to finish was efficient and expedient.
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Kathy was always present to help with any questions. Professional and thorough.
Jason is awesome! He makes you feel like your dealing with careing family! Jason's Team is great and kept us up to date along the way!
Reply from The Jason Lee Group
August 1st, 2025 03:00 PM
I'm delighted to hear that you felt such a supportive and caring atmosphere during your experience, Jeff. Making you feel like family is exactly the kind of environment I strive to create. I'm also glad my team was able to keep you informed...
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Zane & his team did a wonderful job trying getting everything done in a timely manner! They are great to work with! Thank you guys!
I felt like there should have been more communication and better response time.
Reply from The Jason Lee Group
July 31st, 2025 08:14 PM
I appreciate your feedback, Charles. It's important to me that communication is clear and timely throughout the mortgage process, so I’m sorry to hear that this wasn’t your experience. I'll look into this and see how I can improve moving forward....
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Kathy explains everything thoroughly and makes the process easy
Very easy to get in contact with and always very accomdating with scheduling and times to call. Also answered alot of my questions as a first time hkme buyer so I was in the loop for the whole process.
Reply from Dolan Pam Williams
September 9th, 2025 03:12 PM
he was an awesome customer to work with. Alway responsive whenever we needed anything. Look forward in working with him again once these's rates drop.
Jason Lee and his team are so professional, knowledgeable and communicated every detail throughout the process. The process and technology was extremely helpful and user friendly!The best Mortgage experience ever! Highly recommen!
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Reply from The Jason Lee Group
July 29th, 2025 01:05 PM
I'm pleased to hear that you found my team and me to be professional and knowledgeable, Kathleen. Communication is key, so I’m glad every detail was covered thoroughly for you. I'm happy that the process and technology made things smoother...
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Kathy is amazing, professional, kind, and considerate of her customers time and concerns
Reply from Kathy Hollis
July 29th, 2025 11:25 AM
Jeanelle, you are a joy to work with! I count you as a friend, not just a client! Hope you love your new home.
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Matt is a great person, personable and trustworth.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433