FirstBank Mortgage - Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Zane was extremely helpful and professional during the entire t.
Reply from Zane Broadhead
November 4th, 2026 04:37 PM
I'm grateful for your kind feedback, Perry. It's rewarding to know that my support was helpful and professional throughout the cash-out refinance process. At FirstBank Mortgage, we strive to provide a great experience for our clients.
Responsive and direct
Reply from Zane Broadhead
November 4th, 2026 04:42 PM
I'm pleased to know that you found my approach responsive and direct, LeRoy. At FirstBank Mortgage, I strive to deliver clear and efficient service, and I'm grateful for your feedback.
for
Carey was incredible to work with, he went above and beyond! He also displayed savvy knowledge of the mortgage industry.
Reply from Carey Shirah
November 12th, 2026 06:18 PM
I'm pleased you found my knowledge and efforts helpful, Hirlye. At FirstBank Mortgage, I always strive to exceed expectations and provide a great experience. Thank you for your kind words!
Dolan and Pam Williams has received a review with 5 star rating from Giovanni R
Great at communicating
Reply from Dolan and Pam Williams
October 1st, 2026 04:10 PM
This family was awesome to work with. Look forward when the rates do drop to refi them.
for
The mortgage process was about as painless as it could be with Kathy at the wheel. I didn't even think twice about consulting any other lender because they would have been disappointing in comparison. My advice: Use Kathy and don't worry too...
read more
Reply from Kathy Hollis
October 1st, 2026 01:02 PM
Wow...thanks, Sarah for the great review! You were great to work with! You are super smart and get me everything I needed very quickly. Please stay in touch!
for
Kathy helped us every step of the way and made the home buying process so pleasant. She was very knowledgeable!!
Reply from Kathy Hollis
November 12th, 2026 06:18 PM
I'm grateful for your kind words, Alberto. It's wonderful to know that I could make the home buying process pleasant for you with the support of FirstBank Mortgage. Your satisfaction is important to me, and I'm glad I could help every step...
read more
for
FirstBank Mortgage - Birmingham
There is no way I would consider recommending anyone else but Kathy Hollis for a superb mortgage and closing experience. It’s obvious she cares, is incredibly competent, and has some of the best communication practices I have witnessed. I imagine...
read more
Reply from Owner
October 13th, 2026 12:00 AM
Hello, Sarah! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Communicated well with both me and client. Closed on time (and could have closed early). Buyer was happy, I was happy! Job WELL DONE!
Reply from Zane Broadhead
November 4th, 2026 04:43 PM
I'm grateful for your feedback, Jean. It's great to know that both you and the buyer were happy with the experience. Working with you at FirstBank Mortgage to ensure everything went smoothly was a pleasure.
for
Love Kathy ! 100% dependable & oh btw - very smart!!
Reply from Kathy Hollis
October 1st, 2026 01:06 PM
Thanks so much, Beth. I so enjoyed working with you again! You are very caring, thorough, and efficient, so you make it easy for me.
31–40 of 4909
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433