

FirstBank Mortgage - Birmingham, AL
Birmingham, AL

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great service
Very helpful agent and team! Easy to work with for every step!
Reply from The Jason Lee Group
October 3rd, 2025 03:48 PM
I'm pleased to hear that you found the process smooth and straightforward, Hope. Ensuring clarity and support at each step is something I prioritize. Thank you for taking the time to share your experience with us!
This was my first home purchase and Kim was always available to answer any questions I had and give me excellent guidance theought through the entire process.
Reply from Kim Coker
November 10th, 2025 01:32 PM
I appreciate your kind words, Thomas. I'm glad I could be there to assist and provide guidance during your first home purchase. If you ever have more questions in the future, don't hesitate to reach out. Congratulations on your new home!
Kim is very customer service oriented! Very knowledgeable about the products. Easy to contact and communicate with!
Reply from Kim Coker
November 10th, 2025 01:39 PM
Thomas, it means a lot to hear about your positive experience with the cash-out refinance process. I'm glad that you found my customer service and product knowledge helpful. If you ever have more questions or need further assistance in the...
read more
Kim made herself availible for any questions I had. She was very helpful and friendly!
Reply from Kim Coker
October 2nd, 2025 06:12 PM
I'm glad to hear that I could assist you with your mortgage process, Landen. It was a pleasure helping you, and I'm happy that you found my support helpful and welcoming. If you have any more questions in the future, feel free to reach out...
read more
The process was fast, smooth & easy! Communication was consistant and clear. Very happy custome.
Reply from The Jason Lee Group
October 1st, 2025 01:26 PM
I'm pleased to know that the process went quickly and smoothly for you, Tommi, and that the communication was consistent and clear. It’s satisfying to hear you're happy with the outcome. If there’s anything more I can assist with, please feel...
read more
Jason and his team worked with me tirelessly will i tried to find the right home
Reply from The Jason Lee Group
September 30th, 2025 01:51 PM
I'm glad to hear that I could assist you in finding the right home, Benjamin. It means a lot to know that my team's efforts made a positive impact on your home-buying journey. Your feedback is much appreciated, and I'm pleased you felt supported...
read more
Great communication, always helped with any issues or explaining so we would undesrtand. Always very nice to the Aguilars. thank you for all you guys did for us.
Reply from Kim Coker
October 2nd, 2025 06:13 PM
I'm glad to hear that you had a positive experience with the refinance process, Juan and Jessica. It was my pleasure to assist and ensure everything was clear along the way. If you have any more questions or future needs, feel free to reach...
read more
Matt was very responsive and kept us informed with everything He made the huge decision of buying a house much less stressful
Great experience
Reply from The Jason Lee Group
September 24th, 2025 04:51 PM
I'm glad to know you had a great experience, Christopher. Your feedback is appreciated, and if there's anything more I can assist you with, feel free to reach out.
381–390 of 4505
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433