

FirstBank Mortgage - Birmingham, AL
Birmingham, AL

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Transparenc, prompt and effective
Reply from The Jason Lee Group
December 16th, 2025 03:03 PM
Thank you for highlighting the transparency, promptness, and effectiveness you experienced during your transaction, Donnell. It's important to me that these qualities are consistently reflected in the service I provide. Your feedback is greatly...
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Kim Coker was great! Easy to work with and easy to get in touch whenever I had a question! Awesome job!!
Reply from Kim Coker
December 29th, 2025 04:00 PM
I'm glad to hear that your experience was so positive, Yanezi. It was a pleasure working with you and being able to assist with all your questions. Thank you for taking the time to share your feedback! Please let me know if I can assist any...
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Communication was excellent and the process was very smooth
David,
Made the process very easy and was able to get the loan closed quickly.
Reply from The Jason Lee Group
December 16th, 2025 03:04 PM
It's great to hear that the process went smoothly for you and that the loan was closed quickly. Ensuring a seamless experience is always my goal, and I'm pleased to know it was a straightforward journey for you. Thank you for sharing your experience....
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Kim is great at what she does! She is a true professional!
Reply from Kim Coker
December 11th, 2025 02:35 PM
Thank you, Leigh! It was my pleasure to work with you. You made my job super easy!
It was an organized and a stress free process. They were alays available to answer my questions.
Reply from The Jason Lee Group
December 16th, 2025 03:06 PM
It's great to know that the process was organized and stress-free for you. I'm pleased that I could be available to address your questions whenever needed. Your feedback is appreciated, and I'm grateful you took the time to share your experience....
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The whole team goes above and beyond to make the process simple and seamless .
Reply from The Jason Lee Group
December 16th, 2025 03:06 PM
It's great to know that you found the process to be simple and seamless, Robert. Ensuring a smooth experience is always my goal, and I'm pleased that the team's efforts made a positive impact for you. Thank you for recognizing our dedication,...
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Jason was quick to reply and worked with us to find the best rate !
Reply from The Jason Lee Group
December 16th, 2025 03:06 PM
I’m pleased to hear that you found my responsiveness helpful, Elizabeth. It’s important to me that I assist in securing the best possible rates for you. Thank you for sharing your experience with FirstBank Mortgage. If you need anything further,...
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Kim is a professional with a personal approach to the entire process of buying a home. She knows the headache and stressors that come with that massive of a decision and provides her attention to her customers where they feel like they're the...
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Reply from Kim Coker
December 9th, 2025 07:09 PM
John, I’m truly grateful for your kind words. I aim to ensure that each home-buying experience feels personal and tailored, so it’s rewarding to know that came through for you. Thank you for placing your trust in me during this significant...
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Kim and Kelly were awesome to work with. The communication and professionalism made the experience positive and stress free. I would highly recommend Kim and her team.
Reply from Kim Coker
December 9th, 2025 07:06 PM
I appreciate your kind words, David. I'm glad to hear that you had a positive and stress-free experience working with Kelly and me. Your recommendation means a lot, and it's great to know that our communication and professionalism contributed...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433