

FirstBank Mortgage - Birmingham, AL
Birmingham, AL

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
believe this is our sixth time using Pam and Dolan Williams for a loan services and each time they make the process easy and seamless. They are very good at communicating what we need to get cleared for the loan and making sure we have everything...
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Reply from Dolan Pam Williams
April 30th, 2026 03:40 PM
Dr Kirby is a great friend and customer. Every time we work with them it is so easy. The both of them are awesome people with a sweet sprit. Thank you for using us every time.
Kim was absolutely amazing. She made the process so smooth and easy. I would highly recommend anyone to use Kim.
Reply from Kim Coker
April 15th, 2026 12:28 PM
Charles, I'm grateful for your kind words and recommendation. It's appreciated to hear that you found the process smooth and easy. Thank you for choosing FirstBank Mortgage for your purchase. Hope to do more business with you in the future!...
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Process was long invasive and repetitive
David and his team were amazing!
Reply from The Jason Lee Group
February 13th, 2026 02:28 PM
Michael, it's great to hear that you had a positive experience with David and his team. I'm pleased they were able to meet your expectations. Thank you for your feedback!
Zane was very nice, patient and understanding and he followup with you.
Kim Coker is just the best. Her communication with us was outstanding. Whenever we had questions or concerns she was always on top of it. She helped us make the process smooth and easy and helped us understand everything. She is the best!!!!...
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Reply from Owner
February 23rd, 2026 05:54 PM
Hello, Zoe! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Kim Coker is just the best. Her communication with us was outstanding. Whenever we had questions or concerns she was always on top of it. She helped us make the process smooth and easy and helped us understand everything. She is the best!!!!...
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Reply from Kim Coker
February 11th, 2026 06:16 PM
I'm really glad to hear about your positive experience, Zoe. It's important to me that communication is clear and that the process feels smooth and straightforward. I'm pleased to know that I could help address your questions and make things...
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Carey is accessible and anticipated questions before we asked them. He was very communicative throughout the whole process . We were never left in the dark wondering where we stood in our loan application. We are very thankful for his help!...
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Representatives were good to work with & very helpful.
Reply from The Jason Lee Group
March 2nd, 2026 08:21 PM
I'm glad to hear that you found my representatives helpful and good to work with, Donna. Ensuring a smooth and supportive experience is important to me. If you ever have additional feedback or questions, please feel free to reach out. Thank...
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Kathy was very helpful throughout the whole process and was always on top of everything. She kept us informed and updated and was very kind and caring. I didn't feel like another 'id number' on a list, she was awesome! And all that with putting...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433