

FirstBank Mortgage - Birmingham, AL
Birmingham, AL

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Zane Broadhead went above and beyond theoughout the entire loan process to make sure all information was communicated clearly and in a timely manne. He called to follow up on every detail every step of the way and made this mortage loan process...
read more
Kim and Kelly worked very well with the professional experience
Reply from Kim Coker
March 24th, 2026 07:21 PM
Rocky, I'm grateful for your kind words. It was a pleasure assisting you with your mortgage needs alongside Kelly. My goal is to provide an easy and professional experience for every client, and it’s satisfying to know that was your experience....
read more
Zane has outstanding communication skills with all involved. Thanks for a quick and easy closing Zane!
Kim Coker has received a review with 5 star rating from Bear B
Reply from Owner
April 15th, 2026 12:19 PM
Thank you, Bear! It was a pleasure working with you!
Kim was fast, friendly and had my clients best interest at heart!
Reply from Kim Coker
March 24th, 2026 07:18 PM
I'm pleased to hear that you had such a positive experience working with me, Crystal. It's important to me to prioritize the needs of my clients, and I'm glad that came through during the process. If there's anything else you need in the future,...
read more
Zane was knowledgeable and easy to get in touch with. He made this whole process so easy!!
The Jason Lee Group has received a review with 5 star rating from Karen C
Reply from Owner
September 12th, 2026 12:55 AM
I appreciate your rating, Karen. If there's anything you'd like to share about your experience, feel free to reach out. Thank you!
Jason and his team were always available for questions and concerns. Communication was excellent during the whole loan process. Very knowledgeable staff. This is my 2nd mortgage through Jason Lee Group and I wouldn't go anywhere else.
read more
Reply from The Jason Lee Group
March 19th, 2026 02:57 PM
It's great to hear about your positive experience with the team during your mortgage process, Karen. I'm glad you found the communication to be excellent and appreciated the availability for your questions and concerns. Your trust in choosing...
read more
Kathy is incredibly knowledgeable and kind. She spent plenty of time walking me through the loan itself and the process of getting it done. Appreciated her support at closing as well.
Reply from Kathy Hollis
March 11th, 2026 10:20 PM
Rachel, you were an absolute joy to work with. You are so smart and you stayed on top of everything that was needed. Congrats! (Please stay in touch!)
Kathy is always super helpful and knowledgable with great communication. She's helped me with several loans including my own and I recommed her to any of my clients who need to chat with a lender and they've all been happy with her service.
Reply from Kathy Hollis
March 11th, 2026 09:45 PM
Thanks so much for those kind words, Stephanie! You are always a pleasure to work with. In addition, you are super knowledgeable and you address every issue so quickly. As a bonus, you have a kind and caring spirit...and it shows!
221–230 of 4504
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433