FirstBank Mortgage - Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
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Matt is a rockstar! He helped me navigate 2 different loans/closings at once and made a complicated process very easy on my end. Super fast to communicate and execute. Thanks Matt!
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FirstBank Mortgage - Birmingham
The support
Always answers my questions Takes time to explain everything to me and always got back to me as quick as he can
First Bank Mortgage provided 5-star customer services!! Special thanks to Dolan and Pam Williams. Thank you for your professionalism!!
Reply from Owner
October 28th, 2022 12:39 AM
Hi Tarance, Thank you for taking the time to provide us with a review of your experience. We are glad it was so positive. Thank you for trusting us!
Rate great but service was sub par not a lot of timely customer service and things should have been done way faster we had to do things for them but got done!
You did not read communications for understanding. You replied in general standardized ways instead an responding specifically. My husband was a stressed, ball of anxiety due to your poor service. He had to constantly re-read and correct documents,...
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COMMUNICATION and overall customer service
Made the process as easy as possible for me!
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Matt has the expertise that we required to close on our house.
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Kathy’s knowledgeable and eager to help make it a great experience and always trying to help save me money going that extra mile
1321–1330 of 4506
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433