Austin-Medical Parkway, TX
Austin, TX
Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house... Show More
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Christine and others were oustanding in answering any questions and addressing any concerns. responses were prompt and courteous.
Reply from Carrie Hundley - First United Mortg...
February 1st, 2026 10:12 PM
Thomas, I appreciate you taking the time to leave such positive feedback. If there's anything you need in the future, please don't hesitate to reach out!
Very knowledgeable, helpful and available
Reply from Carrie Hundley - First United Mortg...
February 1st, 2026 10:14 PM
I appreciate your feedback, Todd. I'm pleased to hear your feedback! Should you have any further questions in the future, feel free to reach out. Take care!
Carrie Hundley was Timely, professional, Her and her team worked together to create a great experience. They always made time to respond to my e-mails and questions in a timely manner. Even during the business of the holiday season. They communicated...
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Reply from Carrie Hundley - First United Mortg...
January 14th, 2026 07:14 PM
Christina, I appreciate you taking the time to share your experience. It's important to our team that the process feels as smooth as possible, especially during busy times! If there's anything more you need in the future, don't hesitate to...
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Constant clear and smart advice and communication along the way from the idea to buying a house to closing the deal
I've sent multiple emails detailing where I think Carrie's team could have done a better job by providing proactive communication related to LE and CD changes. An additional area of opportunity would be to better streamline the process and...
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Reply from Carrie Hundley - First United Mortg...
December 19th, 2025 09:21 PM
Neal, I appreciate your feedback and the time you took to convey these details. I am sorry to hear that you found the communication fragmented and unorganized. A construction loan does deal with different departments and personnel, so there...
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We couldn’t be more impressed with the exceptional service we received throughout our home-buying journey. From start to finish, the team delivered an unmatched level of professionalism, attention to detail, and genuine care. Every question...
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Reply from Carrie Hundley - First United Mortg...
December 15th, 2025 04:42 PM
We are all so pleased to hear that you were impressed with the service you received during your home-buying journey. Knowing that everything from our communication to our attention to detail made your experience smooth and supportive to you...
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It took much longer than expected and there was no a whole lot of communication as to WHY it was taking so lon. Documents were asked for with no explanation as to why they were necessay. Overall, just a breakdown of communication.
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Carrie and her team made the whole process quick and easy
The process itself was challenging but Jenny was always available and was a great advocate for our needs.
Jenny has been exceptional to work with—knowledgeable, responsive, and always going above and beyond to ensure a seamless experience. We couldn’t ask for better service.
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About
Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house our underwriting, processing, closing and funding departments all under one roof to simplify and accelerate the mortgage process. The result is a loan that's simple, fast, convenient and specifically tailored to you and your investment.
We welcome the opportunity to earn your business and trust by making your financing process a positive experience.
Apply on-line today and get the right mortgage from First United. It's time to Spend Life Wisely®.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
This is not an offer for extension of credit or commitment to lend. All loans subject to program guidelines and final underwriting approval. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Please contact your loan officer for further information. Copyright © 2024 First United Bank. All Rights Reserved.