

Waterstone Mortgage - Appleton, WI
Appleton, WI

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great job at explaining everything to us as first time homebuyers.
The Waterstone team is absolutely awesome! They made it super smooth and easy. Jeff even showed up to close the title with us just in case we had any last questions that we weren’t sure about.
Reply from Owner
January 8th, 2026 11:59 AM
Thank you for taking the time to write this review, Yeng! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Jeff and his team.
The Waterstone team is absolutely awesome! They made it super smooth and easy. Jeff even showed up to close the title with us just in case we had any last questions that we weren’t sure about.
Jeff and his team were amazing! As first time home buyers we had a lot of questions about the whole process and the current market! Jeff and his team were easy to work with, patient and responded quickly to our questions. You can tell they...
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Reply from Owner
January 8th, 2026 11:59 AM
Thank you for this review, Jenny! We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Jeff and his team went above and beyond, providing answers...
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Jeff and his team were amazing! As first time home buyers we had a lot of questions about the whole process and the current market! Jeff and his team were easy to work with, patient and responded quickly to our questions. You can tell they...
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Pam and Angie, Appleton, WI Waterstone Mortgage provided a tone and chemistry of professionalism during the entire loan process. I quickly realized the respect they had for our business and they worked hard for it.
Reply from Owner
January 8th, 2026 11:59 AM
Thank you for sharing, John! We're thrilled to hear everything went so smoothly with your loan process with the help of Pam and her team. We hope to work with you again in the future.
Pam and Angie, Appleton, WI Waterstone Mortgage provided a tone and chemistry of professionalism during the entire loan process. I quickly realized the respect they had for our business and they worked hard for it.
Jeff did great he included us in all the steps of the process. Very knowledgeable on what is going on.
Jeff did great he included us in all the steps of the process. Very knowledgeable on what is going on.
Underwriting overlooked many items that almost negatively impacted purchasing our home. The rest of the experience was pleasant.
Reply from Owner
January 8th, 2026 11:59 AM
Thank you for this review Gabe! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions