Waterstone Mortgage - Appleton, WI
Appleton, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Pam was very knowledgeable, thorough, understanding, and patient throughout the entire process. I felt all things were transparent to make my gut at ease. I would definitely recommend her and a great asset to have for the company. Thank you!!!!!...
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Reply from Pam Schubert
November 17th, 2025 03:03 PM
It's great to know that you appreciated the knowledge and patience I brought to the process, Jamie. I strive to ensure everything is transparent, so it's good to hear it helped put your mind at ease. Thank you for your recommendation and for...
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Quality of customer facing employees
Reply from Rylie Schaller
June 4th, 2026 04:23 PM
I'm grateful for your feedback on the quality of customer-facing employees, Dianne. It's important to me that my team and I provide a positive experience. If you have any additional comments or if there's anything further I can assist you with,...
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Waterstone Mortgage - Appleton, WI
Jason answered all our questions along the way, we felt like we knew what was going on at each step. He was very helpful!
Reply from Owner
January 8th, 2026 12:03 PM
We're grateful for your wonderful feedback, Sonia! It’s fantastic to know Jason kept you well-informed every step of the way. We're thrilled about your positive experience, and we’re always ready to assist you in the future!
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Quick underwriting process to get into our home within 60 days.
Reply from Jeff Anklam
November 3rd, 2025 03:46 PM
I'm glad the underwriting process was quick and efficient for you, Mailynn. Ensuring a smooth and timely journey into your new home is important to me. If you have any further questions or need assistance in the future, please don't hesitate...
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Received great customer service
Reply from Rylie Schaller
June 4th, 2026 04:23 PM
Your feedback on the customer service means a lot to me, Mark. I'm pleased to know I could provide a positive experience. If you have any further questions or need assistance down the line, I'm here to help.
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Everyone was quick to answer questions and very responsive. I appreciated how they walked me through thr the proces.
Reply from Pam Beattie
October 27th, 2025 12:20 AM
Thank you Michael! We are glad we could answer your questions and make you feel confident in the homebuying process.
Every question was answered promply
Reply from Lance Tischauser
October 21st, 2025 04:04 PM
Thank you Mike. I'm glad we were able to be responsive for you.
Always a pleasure working with you
Reply from Lance Tischauser
October 21st, 2025 04:09 PM
Thank you Kristy. Always a pleasure working you too!
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Waterstone Mortgage - Appleton, WI
I really appreciate the proactive communication. Everyone was very kind, patient, and willing to educate this first time home buyer. Thank you!
Reply from Owner
January 8th, 2026 12:02 PM
Thank you so much for your kind words! We're delighted to know our team could support you with information and kindness during your first home buying experience. It was our pleasure to be part of such an exciting time for you. We’re always...
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I really appreciate the proactive communication. Everyone was very kind, patient, and willing to educate me on the mortgage. The online portal element made document sharing very streamlined. One thing I think would have made the process better...
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Reply from Pam Beattie
October 17th, 2025 04:42 PM
It was a pleasure working with you, Noah. I am happy that you found our communication proactive and the portal helpful. Thank you for your feedback on the clarity of deadlines we will do our best to make this change going forward. Please reach...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions