

AnnieMac Home Mortgage, Rochester, NY
Rochester, NY

AnnieMac Home Mortgage, a d/b/a of American Neighborhood Mortgage Acceptance Company, LLC, is a nationwide mortgage loan provider dedicated to the principle of providing MORE products, services support and value to clients, partners and the... Show More
Contact Info
Point of Contact:
Jeffrey Caine
Branch Manager
JCaine@Annie-Mac.com
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
very consistent communication.
Reply from Karin Gagliano
November 10th, 2025 04:39 PM
I appreciate your feedback. Maintaining consistent communication throughout the process is important to me, so I'm glad that stood out to you. If there's anything more I can do or any other questions you have, feel free to reach out.
Thank you Karin, for a great experience!
Reply from Karin Gagliano- AnnieMac Home Mortg...
October 31st, 2025 04:04 PM
You're so welcome! You and Brian are a pleasure to work with. I totally appreciate your business and all your kindness along the way!
Through the entire process Matt responded to my questions quickly and accurately. He checked in through the process regularly to ensure we understood and felt comfortable.
Reply from Matthew Merrick
November 10th, 2025 09:57 PM
It's great to hear that you felt supported throughout the process, Katie. I aim to provide timely and accurate communication to make sure everything is clear and comfortable for my clients. If you have any more questions or need further assistance,...
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Great communication. Was a step ahead on each aspect of the buying cycle and notified myself and the client. Efficient, great customer service, & high standards. Thank you!
Reply from Karin Gagliano- AnnieMac Home Mortg...
October 28th, 2025 02:26 PM
Eric, I appreciate your kind words! Communication and service efficient throughout the buying process is part of my mortgage "DNA." Keeping everyone informed and updated is a priority for me. Your feedback about my customer service means a...
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What made it great was how Tony was very clear on everything and really liked how he was always available for any questions or concerns greatly appreciated will definitely recommend him.
Reply from Tony Srye- AnnieMac Home Mortgage
October 24th, 2025 02:08 PM
thank you Ivelisse, Victor and Claribel! you guys were great! Happy I could help. Enjoy your new home!
Wonderful!!! Can't wait to work with him again
Reply from Tony Srye- AnnieMac Home Mortgage
October 23rd, 2025 03:13 PM
Danielle, thank you for the opportunity! I look forward to many more! :)
The Cash4Keys program is great on paper. However, it's a never-ending maze of rules and gotchas. These rules were not provided upfront but given out as we went along by the team. At one point we asked if we could be given a list of rules for...
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The whole team was professional, knowledgeable, kind, very helpful and available to answer my many questions throughout the whole loan process.
Reply from Brian Ohmann
October 30th, 2025 03:43 PM
I'm glad to hear that you found the team professional and supportive throughout the loan process, Barbara. Being available to answer all your questions is an important part of the service I strive to provide. If there's anything more I can...
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Matt is great. Highly recommen. this was my 5th close with him as a buyer.
Reply from Matthew Merrick
October 29th, 2025 06:33 PM
Robert, I appreciate your continued trust and recommendation. It's been a pleasure to assist you through five closings. If there's anything more you need, just let me know. Thank you for choosing me for your home mortgage needs at AnnieMac...
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Matt and his team are absolutely AMAZING!!! I felt completly as ease working with him. Communication was top knoch, wether it was a phone call, text or email, I always heard right back. Any questions I had were explained and he is an all around...
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Reply from Matthew Merrick
October 27th, 2025 04:49 PM
I'm truly glad to hear about your positive experience, Susan. Knowing that the communication and support met your expectations is important to me. I appreciate your trust in such a significant decision, and it's reassuring to know you felt...
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About
AnnieMac Home Mortgage, a d/b/a of American Neighborhood Mortgage Acceptance Company, LLC, is a nationwide mortgage loan provider dedicated to the principle of providing MORE products, services support and value to clients, partners and the community. Headquartered in Mount Laurel, NJ with branches throughout the United States, we’ve emerged as one of the fastest-growing home lenders in the industry.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
USDA
VA Loans
Jumbo
Non-QM
Cash Offers
Renovation 203k
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Year Started
2018
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.