AnnieMac Home Mortgage, Rochester, NY

Rochester, NY

4.88

(576)

Mortgage

Mortgage Loan Officer

Contact Info

(585) 419-6651

Rochester, NY

https://rochester.annie-mac.com

Point of Contact:

Jeffrey Caine

Branch Manager

JCaine@Annie-Mac.com

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.88

(576)

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Matt is always there to answer questions for both myself and my clients. I am looking forward to our next transaction together!

Reply from Matthew Merrick

February 10th, 2026 05:32 PM

Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.

Jeff is alway there when you need him for all their questions you may have. Very accomadating and willing to do whatever it takes to get you the pricing and financing that fits your needs. Thank you Jeff!

Reply from Jeffrey Caine

February 9th, 2026 02:41 PM

I truly appreciate your feedback, Justin. Being available to answer your questions and finding the right pricing and financing options for you is what I strive for. I'm glad to have been able to assist you. Should you have any more questions...

thank you for your help we feel very comfortable to work with you

Reply from Chet Timsina

February 9th, 2026 06:48 PM

I'm glad to hear you felt comfortable working with me, Buddha. If you have any further questions or need assistance, feel free to reach out at any time. Your feedback is much appreciated.

Working with Brian was a great experience from start to finish. He handled a complex situation with total expertise, quickly spotting what documents would be needed and explaining everything in English instead of mortgage speak. We closed on...

Reply from Brian Ohmann

February 9th, 2026 08:28 PM

I'm really pleased to hear that your experience working with me was positive, Emrah. Handling complex situations and ensuring clear communication in understandable terms are priorities for me. I'm glad that things went smoothly and on time....

Karin was easily reachable by text and answered and questions I had.

Reply from Jeffrey Caine

February 9th, 2026 04:25 PM

Having Karin easily reachable by text and getting your questions answered is great to know, Cassandra. Accessibility and clarity in communication are key aspects I value in providing support. If there's anything else you need or further queries...

Matthew could not have been more helpful, kind and considerate throughout the entire process. He always responded quickly to our questions and concerns, often doing so after hours and on weekends amidst his otherwise busy schedule. He explained...

Reply from Matthew Merrick

February 6th, 2026 07:12 PM

It's great to hear such positive feedback from you, John. I'm pleased that my efforts to be responsive and informative throughout your home financing process were beneficial. Your mention of my support after hours and on weekends means a lot...

Great personalities from all team members. Was very pleased with communications, and the ease of access ability.

Reply from Matthew Merrick

February 5th, 2026 02:12 PM

I'm happy to know you had a positive experience, Susan. It's important to me that communication is clear and access is straightforward for everyone. If you ever have more questions or need further assistance, feel free to get in touch. Thank...

Matthew went above and beyond for me and my husband. Always there to answer questions in a timely manner. Knowledgeable, and friendly.

Reply from Matthew Merrick

February 4th, 2026 05:59 PM

Thank you, Bert, for your kind words. I'm glad to know that you and your husband found my support helpful and timely. Providing knowledgeable and friendly service is something I strive for. If there's anything else you need or any questions...

Tony is the best. Phenominal communication and he is the best at what he does. I love working with him

Reply from Tony Srye- AnnieMac Home Mortgage

January 21st, 2026 01:26 AM

Aryne, it means a lot to me that you enjoyed working with me, and I appreciate you and the opportunities you have given my team and I. I look forward to our continued success together. Toodles

Most of my team was fantastic one was not. The rest of my experience was decent . -organization was not great-knowledge of what's needed was not great I think taking the time and moving forward with the process and understanding allowed works...

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About

AnnieMac Home Mortgage, a d/b/a of American Neighborhood Mortgage Acceptance Company, LLC, is a nationwide mortgage loan provider dedicated to the principle of providing MORE products, services support and value to clients, partners and the community. Headquartered in Mount Laurel, NJ with branches throughout the United States, we’ve emerged as one of the fastest-growing home lenders in the industry.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

VA Loans

Jumbo

Non-QM

Cash Offers

Renovation 203k

View All

Year Started

2018

Time Zone

Pacific Standard Time (PST)

Disclaimer

©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.