Ruoff Mortgage - Angola, IN

Angola, IN

4.91

(412)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 231-1490

Angola, IN

https://www.ruoff.com/lending-centers/angola

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.91

(412)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

I couldn't of asked for a better experience! My lender was so kind and helpful and you can tell he really does care about his clients and its not just a paycheck for him.

Reply from Owner

February 3rd, 2022 01:58 PM

Hi, Erika. We appreciate the rating and are glad that our Ruoff Mortgage team could provide you with a positive experience!

My husband and I had a land contract and had several issues with credit scores, uncooperative people and banks that were unreasonably demanding over the span of 8 years! To say the least lots of STRESS!! We decided to go into our local Ruoff...

Reply from Owner

November 9th, 2021 06:47 PM

We understand that buying or refinancing a home isn’t always a simple task but we are so glad we made the process as stress-free and friendly for you. Thanks for putting your trust in us!

Karen went above & beyond to help us !!! She was always the best with answering our questions and very good at getting back to us in a timely manner she made our move to Indiana a little easier to handle she was on top of everything else and...

Reply from Owner

November 1st, 2021 09:26 PM

Borrower satisfaction is a top priority for us and with that comes our promise of frequent and open communication with our customers. We are so glad to hear that you had a great experience with Karen and Ruoff.

My family and I recently moved to the area and worked with Lacy and Karen. They were very knowledgeable and helpful through the stressful situations. They were always there to answer questions and were on top of making sure we had all of the...

Reply from Owner

October 22nd, 2021 08:05 PM

Having the best experience is what we want for all of our customers and we are glad to hear you had a great experience with Karen and Ruoff Mortgage! We understand that buying or refinancing a home isn’t always a simple task but we are so glad...

I would leave no stars if I could. The receptionist lacey was extremely unprofessional and rude to my husband. She was upset simply because the papers weren't in the exact order she'd like when she could easily have still turned it into her...

Reply from Owner

October 22nd, 2021 08:02 PM

We appreciate the candid feedback about your recent experience with our local branch and are truly sorry about how you were treated. We work diligently to reinforce our reputation for complete customer satisfaction. Please be assured that the...

I cannot recommend this mortgage company.After three months they still had not gotten me approved.They were not adept enough to do my employment verification. I repeatedly had to give them instructions on how to complete my verification.They...

Reply from Owner

September 14th, 2021 05:44 PM

We work very hard to help potential homebuyers secure a loan and are devoted to frequent communications during the course of the mortgage loan process. We are sorry that we did not meet your expectations but we appreciate the time you took...

Reply from Owner

August 7th, 2022 12:00 AM

Karen Zank, Ruoff Mortgage has received a review with 5 star rating from Buster N

Karen Zank was a pleasure to work with while refinancing my home. She is an excellent communicator, very knowledgeable and very helpful. I highly recommend her, and could not be happier with my choice of using Karen and Ruoff Home Mortgage....

Reply from Owner

January 14th, 2020 11:22 PM

Thanks Shery! Borrowers like you make the process easy!

Karen did a FANTASTIC job from the start to the finish. I would recommend her 100%. She was the most caring and kind person I have ever worked with in getting my house loan. I didn’t even know her but she treated me as if we had been friends...

Reply from Owner

January 16th, 2020 01:55 AM

Thanks so much Carol! You were a pleasure to work with, and I am glad you are enjoying your home!!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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