The Dream Team at ALCOVA Mortgage | Whiteville's Cover Image

The Dream Team at ALCOVA Mortgage | Whitevill..., NC

Showing You The Way Home

Whiteville, NC

4.97

(1,721)

Mortgage

Mortgage Loan Officer

Contact Info

(910) 212-1212

Whiteville, NC

https://alcova.com/branch/whiteville/

https://alcova.com/loan-officer/rsmith/

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4.97

(1,721)

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5 Star

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Russell was available to respond to inquiry even after hours. He did a great job keeping you informed of what was going on at all times.

Reply from RUSSELL SMITH

January 22nd, 2024 06:34 PM

Thank you for your stellar review, Eric. I'm delighted to hear that you appreciated my availability and constant updates. Here at The Dream Team at Alcova Mortgage, we strive to provide exceptional service even beyond the usual working hours....

Russell has been a GREAT help to me over many years ! His experience and expertise in his field with his wealth of knowledge has helped me in purchasing two homes ! I highly recommend him!

Reply from RUSSELL SMITH

December 27th, 2023 05:31 PM

I'm thrilled to hear you had such a positive experience, Kim! It's been a pleasure assisting you over the years and being part of your home purchasing journey. Your trust and recommendation mean a lot to me. I take pride in using my expertise...

Russell has been very helpful in the purchase of two homes. He is full of patience and is always willing to answer any questions. 5 stars!

Reply from RUSSELL SMITH

December 27th, 2023 05:33 PM

Olivia, I'm thrilled to hear that you had a positive experience with our services with the Dream Team at Alcova Mortgage. It has been my pleasure assisting you in purchasing your homes. Your questions are always welcome, and I am here to provide...

Best Mortgage team I have ever worked with!

Reply from Owner

January 8th, 2024 05:54 PM

Thank you so much, Rebecca, for your high rating and for the kind words you expressed about The Dream Team at Alcova Mortgage. We aim to provide the best possible service to our clients and it's always rewarding to hear when we've achieved...

I reached out to Russell after being referred to him and I closed on my house within 1 month. No hiccups at all and he was very upfront with what to expect from the beginning. I really enjoyed working with he and his team. Amy was god sent...

Reply from RUSSELL SMITH

December 27th, 2023 04:12 PM

We are truly glad to hear that you had such a positive experience, Rebecca. It was my absolute pleasure to guide you through the process and make it as smooth as possible. Your words about Amy really warm our hearts as we strive to maintain...

I enjoyed my overall experience with this company and team; I will say that upon rushing a delayed closing date might have hurt in the long run. I discussed with the team about a proposal that was per the time; agreed I would need it and then...

Reply from RUSSELL SMITH

February 27th, 2024 10:46 PM

Thank you for speaking with me CeCe to verify how this was a potential solution to help you not leave any seller paid costs on the table. Fortunately that was not the case, you closed on-time, with the mortgage as promised and with the home...

Access to loan officer and timeliness of all actions

Reply from RUSSELL SMITH

December 27th, 2023 04:14 PM

I'm delighted to hear that you found our services with The Dream Team at Alcova Mortgage timely and efficient. It's my goal to ensure my clients have the best experience in their home financing journey. I'm thrilled that you're satisfied with...

Great work by Russell and the team . Greg job to Amy as well and Judy

Reply from Owner

December 14th, 2023 06:54 PM

Thank you so much Randall for your kind words! We appreciate you choosing our team to help show you the way home.

The communication was great and the attention to detail was on point. And the overall help with the overall process was great .

Reply from RUSSELL SMITH

January 8th, 2024 05:56 PM

I'm delighted to hear your positive feedback, Randall. It's always gratifying to know that our communication and attention to detail are appreciated. Helping you through the process is what The Dream Team at Alcova Mortgage is here for. Thanks...

Amazing service and wonderful caring people! I would recommend them to everyone and especially veterans.

Reply from Owner

November 28th, 2023 04:16 PM

Thank you so much for your kind words, Tracy! We truly go out of our way to make sure every client of ours gets the white glove experience! Thank you for choosing our team to help show you the way home!

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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