The Dream Team at ALCOVA Mortgage | Whiteville's Cover Image

The Dream Team at ALCOVA Mortgage | Whitevill..., NC

Showing You The Way Home

Whiteville, NC

4.97

(1,721)

Mortgage

Mortgage Loan Officer

Contact Info

(910) 212-1212

Whiteville, NC

https://alcova.com/branch/whiteville/

https://alcova.com/loan-officer/rsmith/

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4.97

(1,721)

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5 Star

99%

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I had a fantastic experience with my loan officer! Russel was knowledgeable, responsive, and made the entire process smooth and stress-free. I couldn't have asked for better support during such an important time.

Reply from RUSSELL SMITH

August 25th, 2024 01:06 PM

Floyd, it's great to hear about your positive experience! I take pride in providing the best service and helping make the mortgage process smooth and stress-free. Your words of appreciation mean a lot. I'm glad I could assist during such an...

Team works great together. Very clear and helpful direction

Reply from RUSSELL SMITH

August 25th, 2024 01:06 PM

Thank you for your positive feedback, Brad. It's fantastic to hear that you found our Dream Team at ALCOVA Mortgage to be well-coordinated and helpful. We aim to provide clear and beneficial guidance to all our customers. Your high rating is...

Great refinance experience. Second transaction with Russell and it was a positive one again.

Reply from RUSSELL SMITH

August 25th, 2024 01:07 PM

I'm thrilled to hear that you had another positive experience with your refinance, Michael. It's always a pleasure working with you. Your feedback is greatly appreciated and I look forward to assisting you with any future mortgage needs with...

Service, clarity and speed of transaction.

Reply from RUSSELL SMITH

August 25th, 2024 01:07 PM

I appreciate your feedback, Jerry! It's great to hear that you were pleased with the service, clarity, and speed of our transaction with our Dream Team at ALCOVA Mortgage. I strive to provide the best possible service and your review reaffirms...

Russell and his team made everything about this experience easy. Attention to detail, prompt responses, and kind support - We will refer and continue to call on Russell whenever we have a financing need or question.

Reply from RUSSELL SMITH

August 19th, 2024 03:21 PM

Penny, thank you so much for the positive feedback and the 5-star rating. It's rewarding to know that you've appreciated our attention to detail and prompt responses. Your satisfaction is our highest priority, and we look forward to being your...

I've purchased several homes in my life and this was my first utilizing Alcova as a lender. Russell and his team by far are the most professional lender I've ever had the pleasure of working with. His advice, professionalism, and experince...

Reply from RUSSELL SMITH

August 17th, 2024 02:18 PM

Hi Jonathon, I'm thrilled to hear that you had such a positive experience with our Dream Team at ALCOVA Mortgage! It's wonderful to know that our hard work and dedication made a difference in your home buying process. Your feedback is truly...

Russell was always available to answer any questions I had through out the process. The service provided by this agency was great.

Reply from RUSSELL SMITH

August 10th, 2024 04:13 PM

Thank you so much for the stellar rating, Dwight! I'm glad to hear that my accessibility and service met your expectations throughout the process. It's always rewarding to know that my efforts to provide excellent service are appreciated. Thank...

Russell did an amazing job walking my wife and I through the entire loan process. He was courteous, timely in response and gave us his undivided attention when speaking with him.

Reply from RUSSELL SMITH

July 29th, 2024 04:29 AM

Thank you so much for the wonderful review, Taylor. I am delighted to hear that you and your wife had a positive experience throughout the loan process. I strive to provide timely and attentive service to all my clients and your positive feedback...

Could not ask for a better agent. Russell works thoroughly and tirelessly to make sure everything is taken care of. He’s phenomenal at explaining all the details and ensures that you know what’s going on through the process. 10/10 highly recommend!...

Reply from Owner

July 23rd, 2024 06:42 PM

We are thrilled to hear such positive feedback, Brad. It's our priority to ensure all of our clients are well-informed throughout the process and it's great to know that our efforts are appreciated. Your recommendation means a lot to us and...

Russell was very informative and articulated the entire house buying process in an easy to understand approach. He consistently communicated and walk us through all stages of the process. We never felt overwhelmed. I would highly recommend.

Reply from Owner

July 23rd, 2024 06:40 PM

We sincerely appreciate your kind words and the 5-star rating, Phillip! It was a pleasure to guide you through the home buying process, and we are thrilled to hear that you found the communication effective and the process easy to understand....

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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