The Dream Team at ALCOVA Mortgage | Whiteville's Cover Image

The Dream Team at ALCOVA Mortgage | Whitevill..., NC

Showing You The Way Home

Whiteville, NC

4.97

(1,721)

Mortgage

Mortgage Loan Officer

Contact Info

(910) 212-1212

Whiteville, NC

https://alcova.com/branch/whiteville/

https://alcova.com/loan-officer/rsmith/

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4.97

(1,721)

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5 Star

99%

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1 Star

Excellent service very helpful. Really quick to respond

Reply from Russell Smith, NMLS 78989

February 19th, 2025 12:02 PM

Thank you, Ronnie! I'm thrilled to hear that you found my service excellent and the responsiveness quick. It's always my goal to make the mortgage process as smooth and efficient as possible for my clients. If you have any more questions or...

Russell and everyone that we worked with on his team including Amy and Judy were incredible to work with. Everyone was extremely professional and well educated. They went above and beyond to educate us and provide timely communications to any...

Reply from Russell Smith, NMLS 78989

March 2nd, 2025 01:31 PM

Ashley, thank you so much for your kind words. It's been a pleasure working with you again, and I’m thrilled to hear that my team, including Amy and Judy, made the process smooth and informative for you. We strive to provide the best service...

Reply from Owner

February 19th, 2025 12:03 PM

Thank you, Ashley, for your kind words and for trusting us once again with your mortgage needs. It’s always a pleasure to work with you, and I’m thrilled to hear that Amy, Judy, and the rest of the team made the process smooth and informative...

Very informative and answered every question I had. They were always available and took the time to make sure I understood the process.

Reply from Russell Smith, NMLS 78989

February 9th, 2025 12:10 PM

Eric, thanks so much for the kind words. I really appreciate you taking the time to share your experience. Making sure my clients understand the process and feel comfortable asking questions is extremely important to me, so it's great to hear...

I highly recommend @Russel Smith and his team . They helped me be successful in refinancing my home. Creating a new stability to managing my finances. Courteous, professional, and honest Thank you

Reply from Alcova Mortgage Whiteville

February 9th, 2025 12:12 PM

Wow, Samantha, thank you so much for this glowing review! It truly means a lot to me and the entire team here at ALCOVA Mortgage. Helping you achieve financial stability through refinancing your home was incredibly rewarding, and we're thrilled...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Jenna P

Reply from Owner

January 27th, 2025 08:16 PM

Thank you for the stellar rating, Jenna! I'm thrilled to hear that you had a positive experience with our Dream Team at ALCOVA Mortgage. It was a pleasure working with you and I hope to assist you again in the future. Should you have any questions...

Communication was perfect and the Alcova app made signing so many documents a breeze .

Reply from Russell Smith, NMLS 78989

January 27th, 2025 08:17 PM

I'm really glad to hear that you had a great experience, Jenna! Your feedback means a lot. It's wonderful to know that you found the ALCOVA app easy to use and our communication effective. Here at ALCOVA Mortgage, we strive to make the mortgage...

The team was friendly , always available and answered my question.

Reply from Russell Smith

January 12th, 2025 02:00 PM

I'm thrilled to hear you had such a positive experience with us at ALCOVA Mortgage, Amber. It was truly a pleasure to assist you, and I'm really glad that our team was able to make your experience a positive one. We always strive to be available...

⭐⭐⭐⭐⭐I cannot say enough great things about working with Russell ! From the very beginning, the communication was absolutely amazing—always available, responsive, and proactive in keeping both my clients and me informed every step of the way....

Reply from Russell Smith

March 2nd, 2025 01:32 PM

Tessa, thank you so much for your kind words and for taking the time to share your experience. It was truly a pleasure working with you and your clients. I'm thrilled to hear that our communication and dedication made a positive impact during...

Reply from Owner

January 27th, 2025 08:28 PM

I am truly humbled by your kind words, Tessa! It was a pleasure to guide you and your clients through the process. I firmly believe in open communication and personalized service, so I am thrilled to hear it made a difference. Making the process...

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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