The Dream Team at ALCOVA Mortgage | Whitevill..., NC
Showing You The Way Home
Whiteville, NC
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Reviews from Web
Russell's availability and ease of communication made working with him a dream. My questions were always answered quickly and he went out of his way to coordinate with the people involved. It was fantastic .
Reply from Russell Smith
August 11th, 2025 05:47 PM
Cynthia, thank you so much for your warm review. I'm really happy to hear that my availability and communication made your experience enjoyable. It's important to me to ensure everything is seamless for you, and I'm glad I could promptly address...
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Ashlee Roby - Mortgage Loan Officer, NMLS #2150168 has received a review with 5 star rating from Robin
Reply from Owner
March 2nd, 2026 06:22 PM
I appreciate your high rating, Robin. It reflects positively on my work, and I'm glad to have been able to assist you. If you have any further needs, please let me know.
Quick, friendly
Reply from Ashlee Roby
August 9th, 2025 12:34 PM
Thank you, Robin, for your review. I'm glad to hear you found the experience quick and friendly. Providing a smooth and pleasant process is my goal, so it’s great to know I met your expectations. If there’s anything else you need, feel free...
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Ashlee was awesome! very informative and knowledgeable. She went far and beyond to help on everything and always answered any questions or concerns.
Reply from Ashlee Roby
August 6th, 2025 07:05 PM
Thank you, Austin, for your kind review! I'm delighted to hear that you found my assistance informative and helpful. I strive to support my clients by addressing their questions and concerns thoroughly. It was a pleasure working with you, and...
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Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Randy K
Reply from Owner
October 25th, 2025 07:53 PM
Hey Randy, we are so happy that you were able to purchase your awesome historic home and know you are going to thoroughly enjoy it! We thank you for always choosing us as the best mortgage lender and look forward to working together again!...
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The entire staff was wonderfully responsive and pleasant. A great experience.
Reply from Russell Smith and The Dream Team at...
August 1st, 2025 06:20 PM
Thomas, I appreciate your kind words about your experience with us. It's great to know that you found the staff responsive and pleasant throughout the process. Providing a positive experience is always my goal, and I'm glad to see that reflected...
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Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Nolan T
Reply from Owner
October 25th, 2025 07:55 PM
Congratulations Nolan on your new home and we appreciate the 5 star review! If there is anything else we can help you with, our team is always available! Russell Smith
Very knowledgeable and helpful. Always answered any of my questions in a timely manner. Great experience.
Reply from Russell Smith and The Dream Team at...
July 28th, 2025 01:39 PM
Nolan, thank you for your thoughtful review. I'm pleased to hear that our time working together was a great experience for you and that my assistance was helpful. Ensuring you have the information you need is a priority, and I’m glad I could...
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This team was phenomenal! Bill, Judy, Amy & Russell were a dream to work with. Great communication and excellent service. Made the process so very easy!! Highly recommended!
Reply from Owner
October 25th, 2025 07:56 PM
Thank you Jess for the excellent and thorough review of our team's mortgage service! We are so happy for your family and are always available if you, family, or friends have other financing needs! Russell Smith
Everyone was quick to respond, communicate and go above and beyond to get us to closing! Bill, Judy, Amy, and Russell - knocked it out if the park!
Reply from Russell Smith and The Dream Team at...
July 14th, 2025 03:06 PM
I'm happy to know our team's efforts made a positive impact on your journey to closing. It's rewarding to hear that Bill, Judy, Amy, and I could provide the timely responses and commitment needed. Thank you for recognizing our work together,...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance