The Dream Team at ALCOVA Mortgage | Whiteville's Cover Image

The Dream Team at ALCOVA Mortgage | Whitevill..., NC

Showing You The Way Home

Whiteville, NC

4.97

(1,721)

Mortgage

Mortgage Loan Officer

Contact Info

(910) 212-1212

Whiteville, NC

https://alcova.com/branch/whiteville/

https://alcova.com/loan-officer/rsmith/

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4.97

(1,721)

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5 Star

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Russell Smith and his team are extremely knowledgeable and helpful! My fiance and I were very pleased with his work and so happy we chose him as our mortgage lender for buying our first ever home.

Reply from Owner

October 25th, 2025 07:45 PM

Thank you so much for the excellent review and we are so happy for you guys buying your first home. Always feel free to reach out to us for anything we can do to help you! Russell Smith

Russell and his team were awesome. Very helpful during and after the process. Communication was out of this world.

Reply from Russell Smith and The Dream Team at...

October 6th, 2025 12:31 PM

LaShayla, thank you for your thoughtful feedback. I'm pleased to know that both my team and I could be of assistance throughout and beyond the process. Prioritizing effective communication is important to me, so it's wonderful to hear you appreciated...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from David H

Reply from Owner

October 25th, 2025 07:46 PM

Thank you so much Dave for the 5 star review and it is always a pleasure speaking and working with you over the years! Russell Smith

This is the second time I have used Russell to close a mortgage. He has consistently demonstrated expertise, exceptional communication skills, and above all else, a care for our general well-being and benefit. I will continue to use him as...

Reply from Russell Smith and The Dream Team at...

October 3rd, 2025 10:53 AM

Dave, I'm truly grateful for your kind review. It's wonderful to hear that you found my expertise and communication skills consistent in both of your mortgage experiences. Caring for your well-being and ensuring your benefit is at the heart...

Russell always got back right away to us when we had questions and went over things in ways we could understand.

Reply from Russell Smith and The Dream Team at...

October 1st, 2025 10:07 AM

I'm pleased to hear that my responsiveness and ability to explain things clearly made a positive impact on your experience. It's important to me that you feel informed and supported throughout the process. Should you have any more questions...

The time frame it took to settle. Kept us in the loop with everything leading up to it

Reply from Russell Smith and The Dream Team at...

September 30th, 2025 01:22 PM

I'm pleased to hear that the timeline and communication during your settlement process met your expectations. Keeping you informed every step of the way is important to me, and I'm glad it contributed to your experience. If you have any other...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Kimberly C

Reply from Owner

October 25th, 2025 07:47 PM

thank you so much for this 5 star review Kim and we have appreciated our continued relationship over the years. Enjoy Southport!!! Russell Smith

From the very beginning, our experience with a Alcova team was outstanding. We requested a pre-approval letter and received it within 2 hours. Throughout the entire process, their communication was clear, concise and proactive- there were never...

Reply from Russell Smith and The Dream Team at...

September 30th, 2025 12:45 PM

I'm really glad to hear about your positive experience with ALCOVA Mortgage, Kimberly. Receiving your pre-approval letter quickly and managing a smooth loan process in just 30 days is exactly what I aim for. It’s important to me that communication...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Latasha G

Reply from Owner

October 25th, 2025 07:45 PM

Thank you for the 5 star review Latasha! We are so happy for you buying your first home! Please reach out to me for anything else we can help you with! Russell Smith

Wonderful experience working with Russell. He explained everything and worked very hard to get me financed for the home I wanted 🙂

Reply from Russell Smith and The Dream Team at...

September 29th, 2025 10:06 AM

I'm pleased to hear that you had such a positive experience, Latasha. Helping you navigate the financing process and ensuring you understood every aspect was my priority. I'm glad we could work together to achieve your goal. If you have any...

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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