ALCOVA Mortgage | Richmond, Henrico, VA
Showing You The Way Home
Henrico, VA
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Very pleasant person to talk too.
Reply from Eric Craig
April 8th, 2026 03:29 PM
thank you!!
Justin's knowledge of the process made the refinancing a extremly easy process
Reply from Justin Russell
October 27th, 2025 04:14 PM
I appreciate your kind words, Trail. It's great to hear that my knowledge helped make the refinancing process easy for you. If there's anything more you need, or if you have further questions, feel free to reach out. Thank you for the 5-star...
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I often had to text or email on weekends or nights due to work and almost always had a response within 1 hour. Eric made sure to explain everything well and was looking out for best deal for me.
Reply from Eric Craig
October 22nd, 2025 08:30 PM
Your review means a lot, Barbara. I'm glad I could be there promptly when you needed assistance, even outside regular hours. Ensuring that your questions were answered and that you understood your options is important to me. Thank you for trusting...
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It was really easy to complete the loan process and Justin was very helpful and quick with communication.
Reply from Justin Russell
October 21st, 2025 04:10 PM
I'm pleased to know that you found the loan process straightforward, Laura. Ensuring a smooth and efficient experience with timely communication is a priority for me. Thank you for your kind words and the 5-star rating. If there's anything...
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Eric was far and beyond in the service of a coast-to-coast relocation purchase. We had not bought a home for 50 years, and Eric's professionalism helped our financial decisions with expertise. We always felt in great hands while going through...
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Reply from Eric Craig
October 20th, 2025 05:29 PM
It's wonderful to hear about your experience, Ronald. I'm glad I could assist you with your relocation and make the process smoother for you after so many years. Guiding clients through such an important decision is something I take seriously,...
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Always there to answer questions, no matter how many or how superfluous they may seem.
Reply from Eric Craig
October 20th, 2025 01:50 PM
Your feedback is greatly appreciated, Florence. Being available to answer all your questions is an integral part of my commitment to ensuring you have a smooth experience. If you have any more questions, don't hesitate to reach out. Thank you...
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Greg was pleasant, businesslike and gave great advice.
Reply from Eric Craig
October 16th, 2025 09:04 PM
I appreciate your feedback, David. It's great to know that you found the advice valuable. If you have any more questions or need further assistance, I'm here to help. Thank you for choosing ALCOVA Mortgage.
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level of communication
Reply from Eric Craig
October 13th, 2025 03:03 PM
I'm grateful for your positive rating, Alphonso. If there's anything more you'd like to discuss about your experience, please feel free to reach out. Thank you for choosing me at ALCOVA Mortgage.
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Eric and Lisa were both quick to respond, happy to answer any questions we had and kept us updated along the way.
Reply from Eric Craig
October 8th, 2025 02:39 PM
I'm pleased to hear that you appreciated the responsiveness and communication throughout your experience. It was a pleasure assisting you and ensuring you felt informed every step of the way. Thank you for trusting me with your mortgage needs...
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Eric went above and beyond to guide us in the right direction and explain things in a way any person could understand. I highly recommend Eric Craig with Alcova. 10/10 experience overall
Reply from Eric Craig
October 7th, 2025 07:12 PM
I'm glad to hear that my guidance and explanations were clear and helpful for you. It means a lot that you would highly recommend my services at ALCOVA Mortgage. Your kind words reflect my commitment to providing a positive experience. Thank...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance