ALCOVA Mortgage | Richmond, Henrico, VA
Showing You The Way Home
Henrico, VA
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Eric was very pleasant and professional he explained everything step by step doing the process of our loan qualification. I’m very happy that the person I called didn’t answer. Eric was outstanding I’m very happy he handled our loan process....
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Reply from ERIC CRAIG
June 17th, 2024 10:37 PM
Thank you so much for your kind review, Valerie! I'm delighted that you found the loan qualification process to be clear and understandable. It was a pleasure to assist you throughout your journey with ALCOVA Mortgage, and I'm thrilled that...
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Great experience overall. Excited to refi!
Reply from ERIC CRAIG
June 12th, 2024 01:37 PM
I'm thrilled to hear about your great experience, Megan! It's always a pleasure to help valued clients like you with refinancing needs. Thank you for the fantastic rating and review - it truly means a lot to me and the entire team at ALCOVA...
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There was a great deal of stress the last 7 days with last minute documents that certainly should have been requested early in the loan process such as tax forms, P/L statements etc. causing a delay on the day of closing which negatively impacted...
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Except for a few paperwork items, everything went smoothly.
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Eric was very communicative and transparent.
TRUST, Justin has done the financing for 3 of my four homes. I know without a doubt Justin Russell had my best Interest in mind when conducting my business and i trust him. Justin and his team made this process seamless. I will recommend Justin...
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Reply from JUSTIN RUSSELL
June 19th, 2024 07:15 PM
Thank you so much for the kind words Jackie it was my pleasure to help you again. Thanks again.
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Everything was on-time and well coordinated. The only complaint (and this isn't against any particular person) is having no say or heads up on who would be taking over the loan until closing. Freedom Mortgage was the one who took over our loan...
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Justin was awesome and always available to help us. Very fast and efficient!
Reply from JUSTIN RUSSELL
June 19th, 2024 07:15 PM
Thank you Heather I appreciate the kind words. Happy to help as always.
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Eric was willing to answer any and all questions we had during the process at any time of day! Very knowledgeable.
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He was easy to reach and available to set up times to talk
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance