ALCOVA Mortgage | Midlothian, Richmond, VA
Showing You The Way Home
Richmond, VA
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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As first-time homebuyers, we were new to the entire process and started everything while we were still out of state. It felt overwhelming at times, but Mr. Brandon was with us from day one all the way through closing. He made the process much...
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Reply from Brandon Lewis
March 3rd, 2026 12:27 AM
Sedney, I'm really pleased to hear that your first homebuying experience went smoothly, especially given the challenges of starting from out of state. It was my goal to make the process as stress-free as possible and I’m glad I could help secure...
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We cannot say enough great things about Ryan Charles and his team at Alcova Mortgage. They are always there for us — and for every client we confidently send their way.Ryan is incredibly responsive, quick to answer questions, and takes the...
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Reply from Ryan Charles
February 20th, 2026 01:35 AM
I greatly appreciate your thoughtful words, Andrew. Being able to support you and the clients you refer is something I take seriously, and I’m glad to hear that my responsiveness and attention to detail have made the processes less daunting....
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I couldn't be happier with my refinancing experience with Ryan! This was my second time working together, and once again, he exceeded my expectations. Ryan's professionalism, efficiency, and ability to secure great rates are remarkable. He...
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Reply from Ryan Charles
February 12th, 2026 01:05 PM
It's truly rewarding to hear that your refinancing experience was so positive, Trever. Working with you a second time has been a pleasure, and I'm glad I could help exceed your expectations. Keeping you informed and ensuring a stress-free process...
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Presence i what does it for me. Brandon was present every step of the way keepinng me updated and was always open to question/concerns. Was very pactient and educational in helping understand the whole process and breaking down the finances...
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Reply from Brandon Lewis
February 9th, 2026 08:21 PM
It's nice to hear that you appreciated my presence and support throughout the process, Chris. I strive to provide clear communication and patience to ensure everything is understood, especially when it comes to financial details. I'm glad you...
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Ryan was a very pleasure to work with and made the whole process easy to do .
Reply from Ryan Charles
February 6th, 2026 05:02 PM
I appreciate your feedback, Kathleen. I'm glad to know that working together felt easy for you. If there's anything else I can help with, please don't hesitate to reach out.
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Ryan and his team made the process so smooth and easy. They gave me updates as my loan progressed through each stage of the process. Everything turned out as planned and we are thrilled to be in our new home. Thanks again Ryan!!
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Reply from Ryan Charles
February 2nd, 2026 01:54 PM
It's great to know that the process seemed smooth and well-coordinated for you, Barry. Keeping you updated along the way is something I prioritize, so I'm happy to hear it contributed to your positive experience. I'm pleased things turned out...
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Ryan was helpful , straight forward and easy to work with
Reply from Ryan Charles
February 1st, 2026 02:12 PM
Thank you for your kind words, Ian. I aim to make the process as straightforward and supportive as possible, so I'm pleased to hear that it was a positive experience for you. If there's anything else you need, just let me know.
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The communication and the preparation and planning it took to accomplish this ! Was great !!
Reply from Ryan Charles
January 27th, 2026 01:16 PM
I'm grateful for your feedback, Pablo. It's rewarding to know that the communication and planning met your expectations. If there's anything else I can assist with, feel free to reach out.
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Communication was excellent throughout the process, even dealing with a new location out of state. No delays, no hiccups, very pleased with how everything went- thank you Ryan!
Reply from Ryan Charles
December 7th, 2025 09:12 PM
I'm glad to hear that the communication was effective and that the process went smoothly, even with the added complexity of handling an out-of-state location, Gregory. Your satisfaction is important to me, and I appreciate you taking the time...
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Each step was clearly explained and thoroughly updated along the way. Brandon and the rest of the team made this experience smooth and seamless as possible.
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance