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The Taylor Division of ALCOVA Mortgage, Charlotte, NC

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Charlotte, NC

4.86

(498)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 650-8029

Charlotte, NC

https://alcova.com/group/thetaylordivision/

https://alcova.com/branch/charlotte-taylor/

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4.86

(498)

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4.87

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Great communication and assistance during my home buying process.

Reply from CHRIS TAYLOR

September 19th, 2024 12:30 PM

Thank you so much, Carley! I am tremendously pleased to hear that you had a positive home buying journey with ALCOVA Mortgage. Exceptional communication and assistance are what we strive to provide, and your feedback affirms that we're on the...

The professionalism, time frame and organization within the team made my experience great. Everything was handle in a timely manner, and the team was always available to assist and to respond my questions. Highly recommended!

Reply from CHRIS TAYLOR

September 12th, 2024 10:40 PM

Thank you so much for your kind words, Mariela. I am thrilled to hear you had a great experience with the team and myself. We strive to provide the highest level of professionalism and organization to all of our customers, and it's great to...

I had an amazing experience with Erika. She was incredibly helpful, professional, and made the entire process easy and stress-free. I highly recommend her for anyone needing a reliable and friendly loan officer.

Reply from ERIKA MURILLO

September 11th, 2024 04:45 PM

I'm thrilled to hear that you had a great experience with me, Kevin! It was absolutely my pleasure to make the loan process easy and stress-free for you. Your kind words and high recommendation mean a lot to me. I'm always here if you need...

The process was exceptionally easy for me and my family great team work with all who were involved. Thank you so much Ericka and team !!

Reply from ERIKA MURILLO

September 7th, 2024 06:09 PM

I'm thrilled to hear that you found the process exceptionally easy, David! It brings me immense satisfaction to know that my team and I could contribute to a smooth experience for you and your family. Your kind words mean a lot to us. Always...

Thank you!

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I appreciate your feedback, Laura! Your positive review means a lot to me. I'm thrilled to hear that your experience with ALCOVA Mortgage was a positive one. If you ever need any further assistance, don't hesitate to reach out. Thanks for choosing...

Greg is a wonderful home mortgage advisor. He treated me with respect, and was very helpful. I worked him on a new construction home purchase and then look forward to using him on my next purchase.

Chris made the whole process very quick and very simple. I felt taken care of throughout the entire process.

Reply from CHRIS TAYLOR

September 4th, 2024 12:25 PM

I'm thrilled to hear that you found the process quick and simple, Holden. It was my pleasure to be there for you throughout the entire process. I strive to make each customer's experience as seamless as possible and getting a 5-star rating...

Chris was able to get my finance rate down from 6.5 to 6.25. He kept me up to date with the process. The app also made it much easier for me to follow along.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

So glad to hear that you found the process easy to follow, Paola! I'm always here to help my clients get the best possible rate - seeing your finance rate go down is a win for us both. Appreciate the five-star rating and your kind words. Looking...

We really had to push to get the best rate and terms. We had quotes from other companies that were much lower. Alcova was able to match, but only with us pushing. Made us feel that they weren’t really working to get us the best deal.

Reply from Chris Taylor

July 9th, 2025 04:12 PM

Thank you for sharing your feedback. We appreciate the opportunity to work with you and thank you again for your honesty—it helps us continue to improve.

Erika is Great, Great, Great. She is professional and excellent at her job. She is now my favorite mortgage loan officer and I will recommend her to my network.

Reply from ERIKA MURILLO

August 16th, 2024 12:58 PM

I'm truly flattered by your kind words, Stephane! It's been an absolute pleasure working with you and I'm thrilled to hear that you're satisfied with the service I provided. Knowing you'd recommend me to your network is the highest compliment...

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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