

Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great lender, very punctual and easy to talk to! Made the process extremely easy and would absolutely use her again for any other home buying processes that I may want to finish.
BernaDette is charming, friendly, patient, and what is more important, extremely competent and knowledgeable. She shares her experience with ideas and suggestions to make the anxiety prone home buying experience much calmer and more enjoyable....
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Reply from Owner
January 8th, 2026 11:25 AM
Thank you for this wonderful review, Jeff. When a customer is kept well informed, throughout the loan process, everything runs smoothly. We're glad this homebuying experience was one of your best, thanks to Bernadette. We look forward to working...
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I'm a local Realtor and Lee is absolutely fabulous with our clients! Like us, education is super important to her and she takes time to explain the various loan products and how the process works. We have learned so much from her. She's highly...
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Reply from Owner
January 8th, 2026 12:06 PM
Thank you for sharing, Chantaline. We agree, Lee provides the excellent customer service to all of her customers. We are happy to hear she has great business relationships as well. We hope to continue working with you and your clients on many...
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I'm a local Realtor and Lee is absolutely fabulous with our clients! Like us, education is super important to her and she takes time to explain the various loan products and how the process works. We have learned so much from her. She's highly...
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Jason Pike at Waterstone Mortgage NMLS #471725 has received a review with 5 star rating from AshleyRae M
Reply from Owner
January 8th, 2026 11:09 AM
Thanks for the five-star rating and review, AshleyRae.
Jason Pike is simply amazing. He went above and beyond my needs to get me my house. I would recommend him to anyone for a first time home buyer or even if you’ve bought before. He will do anything possible to work with you. Very very professional...
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Reply from Owner
January 8th, 2026 11:09 AM
Thank you Samantha for this 5-star rating and review. Providing exceptional customer service is always our top priority, here at Waterstone Mortgage. We hope you are enjoying your home and look forward to working with you in the future.
Marty Padilla at Waterstone on Academy was my loan officer. I told him every time I went in that I did not want my ins. and taxes escrowed. He told me that because I had such a high credit rating, had put $200,000 down in cash for my house,...
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Reply from Owner
January 8th, 2026 12:05 PM
Waterstone Mortgage is committed to providing you with a thorough understanding of all details regarding your loan transaction, including the escrow election process. We appreciate having been able to speak with you and are sorry you are not...
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Marty Padilla at Waterstone on Academy was my loan officer. I told him every time I went in that I did not want my ins. and taxes escrowed. He told me that because I had such a high credit rating, had put $200,000 down in cash for my house,...
read more
BernaDette is the best! I can't stress it enough on how amazing she is. She is very professional and knows what she is doing. Buying a home is a process and stressful, but working with her made things go gently.
Reply from Owner
January 8th, 2026 11:53 AM
Thank you for this review, Michelle. We agree, Bernadette is pretty amazing at helping her customers through the loan process. We hope you are enjoying your new home, don't be a stranger!
5 stars all the way around, I dont know what we would have done without Michael!
Reply from Owner
January 8th, 2026 11:10 AM
Thank you for this 5-star review. We're glad you enjoyed working with Michael and his team!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions