Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Robert Morris & his team at Waterstone Mortgage Corporation are Superb! They are professional, polite, prompt & very responsive. I have been extremely pleased by their integrity and exceptional level of customer service. I highly recommend...
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Reply from Owner
October 16th, 2020 12:00 AM
Thank you for this 5-star review! The customer always comes first, here at Waterstone Mortgage and providing excellent customer service is our top priority. We hope we have the chance to work with you again, should you have future homebuying...
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BernaDette was very helpful during this process. Any questions we had were explained and her communication was very clear. She was very professional and knowledgeable and I would highly recommend her to anyone who is in need of someone to handle...
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Reply from BernaDette Sanchez-Wiegel at Waters...
October 13th, 2020 08:31 PM
Thank you for this review, Phil. We know how many questions pop up throughout a home refinance process – whether it's the first time you're refinancing or you're a seasoned refinancer – that's why communication is key. I hope to work with you...
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John Gabaldon at Waterstone Mortgage NMLS #422738 has received a review with 5 star rating from Adriana S
John Gabaldon at Waterstone Mortgage NMLS #422738 has received a review with 5 star rating from Cinthia D
Trace has been amazing from start to finish. Always responsive every time we would reach out with multiple questions. Great experience!
Reply from Owner
January 8th, 2026 11:05 AM
Thank you for taking the time to write this review, Sarah. A fast and easy home loan is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage...
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We worked with Nancy Griego on a refinance of our home and she was professional and efficient with our application, approval and closing. We are very happy with our new lower rate and would highly recommend her to anyone needing to finance...
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Reply from Owner
October 9th, 2020 12:00 AM
Thank you for taking the time to write this review, Stephen! It sounds like your experience with Nancy and her team was more than successful! We are glad to hear they were efficient and professional throughout every step of the refinance process....
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We closed on our house a few days ago, it is not a soft process. John Gabaldon and his team made it at ease. Feedback I would like to leave is to pump your breaks a bit, to make sure accurate info is being given. Overall good experience.
The experience with Waterstone Mortgage was nothing less than incredible. Robert and his team are the best. They know what they are doing and will work with you to get the best rate possible for your situation. We never had any hassles and...
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Reply from Owner
January 8th, 2026 11:01 AM
Thank you for your kind review, Daniel! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close with a low-interest rate! We look forward to working with you again...
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John Gabaldon and his team at Waterstone Mortgage have exceptional customer service because they are very friendly, helpful, knowledgeable, professional, supportive and ALWAYS quick to respond with an email, phone call and/or text every step...
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Waterstone Mortgage - Albuquerque, NM
Sue and the team did a great job. She ensured there was a POA that would be recognized by the title company since I was not available for signing. The team kept us updated with the progress of the refinance and they were very patient with us...
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Reply from Owner
January 8th, 2026 12:05 PM
Thank you for the review, Michael. We're sorry to hear there were some third-party delays, but glad to hear Sue and her team kept things on track! We look forward to working with you again in the future.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions