

Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
They are wonderful as a team, they work very professionally and they achieve what other finance companies do not. I say from experience because two finance companies denied us the loan, so we had lost hope of obtaining the house, but a friend...
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Reply from Owner
June 17th, 2021 12:00 AM
Thank you for sharing, Saday! We're thrilled to hear everything went so smoothly with your loan with the help of John and his team. We hope to work with you again in the future.
I'm not generally inclined to offer up a review.Our home buying experience with Bernadette at Waterstone was wonderful. It's been many years since we purchased a home and Bernadette patiently and professionally walked us through every step....
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Reply from Owner
January 8th, 2026 11:26 AM
Thank you for this review, Elizabeth! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with you...
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Not only is Cissy knowledgeable and professional but she was such a pleasure to work with. All our calls were answered, and emails were addressed immediately. She walked us through every step of the way, answering any questions we had, and...
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Reply from Cissy Moore at Waterstone Mortgage ...
June 11th, 2021 03:23 AM
Thank you for this recommendation, Audra! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with...
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I'm not generally inclined to offer up a review.Our home buying experience with Bernadette at Waterstone was wonderful. It's been many years since we purchased a home and Bernadette patiently and professionally walked us through every step....
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Reply from Owner
February 6th, 2026 12:00 AM
Thank you for this review, Elizabeth! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with you...
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Not only is Cissy knowledgeable and professional but she was such a pleasure to work with. All our calls were answered, and emails were addressed immediately. She walked us through every step of the way, answering any questions we had, and...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Jessica B
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating, Jessica.
Great customer service. Trace Sanchez was almost always available to answer any questions we had and never made us feel like we were asking for too much. He was great at clearly explaining things and reassuring us that he understood our concerns,...
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Reply from Owner
January 8th, 2026 11:05 AM
Thank you for your kind review, Cecilia! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Waterstone Mortgage - Las Cruces, NM has received a review with 5 star rating from Veronica L
Reply from Owner
January 8th, 2026 12:07 PM
Thank you for the 5-star rating, Veronica.
Travis and his team went above and beyond to get us into our home. I highly recommend Waterstone mortgage for anyone looking into purchasing a home.
I have purchased over 15 homes, this was by far the most professional and smoothest purchase. When everyone else said we could not close on time, Clarissa went above and beyond to ensure we closed on our house and stayed ahead of any potential...
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for taking the time to write this review, Elvi! Providing excellent customer service, throughout the homebuying process, is always my top priority. I am glad we were able to provide you with a positive homebuying experience and were...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions