Waterstone Mortgage - Albuquerque, NM

Albuquerque, NM

4.94

(5,179)

Mortgage

Mortgage Loan Officer

Contact Info

(505) 888-4663

Albuquerque, NM

https://www.waterstonemortgage.com/branches/albuquerque-nm-6733

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(5,179)

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5 Star

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I couldn't have asked for a better broker to work with. Berna went above and beyond to help me get my first home. I

Reply from Owner

January 8th, 2026 11:25 AM

Thank you for this review, Tanya! I pride myself on providing my borrowers - whether it's their first home purchase or their 10th - with exceptional service and am happy to hear I met your expectations. I look forward to working with you again...

Michael Bowen is professional, efficient and helpful during our mortgage process. Our questions and concerns are always addressed immediately and guidance from him regarding each step is very clear.

Reply from Owner

January 8th, 2026 11:09 AM

Thank you for taking the time to write this review, Yixing! A fast and easy mortgage process is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone...

I would highly recommend working with Marty. He helped my husband and I purchase our first home and he made the process easy and enjoyable. Marty is very knowledgeable and made sure that all of our questions were answered. I look forward to...

I would highly recommend working with Marty and his team. He helped my husband and I with the purchase of our first home! He helped us through the process and ensured all of our questions were answered. He treated us with kindness and respect...

Reply from Owner

January 8th, 2026 12:05 PM

Thank you for this review, Madelyn! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Marty and his team went...

Jason provided rapid action and sound advice on how to move forward with refinancing our home. He is action oriented and a real expert in the mortgage field. I would recommend him to anybody.

Reply from Owner

January 8th, 2026 11:08 AM

Thank you for taking the time to write this review, Ben! A fast and easy refinance is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage...

Berna went above and beyond to help me get my first home. She was timely, efficent, professional, and knowledgeable. I definitely will use her again and will recommend her to friends and family. Thank you Berna!

As a first time home buyer, I relied heavily on Robert’s experience and expertise to help guide me through the process. He was patient and thorough in answering my questions, which was appreciated. He was always a professional and it was a...

Reply from Owner

January 8th, 2026 11:01 AM

Thank you for this review, Lynn! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with you again...

I had Nancy as my loan agent for purchase of my 3 house and I had great experience with her work. I would highly recommend her to friends and colleagues . Maryam

Reply from Owner

January 8th, 2026 11:02 AM

Thank you for your kind review, Maryam! Treating my borrowers with the highest level of respect is my number one goal. Thanks for trusting me with the purchase of your new home. It was my pleasure to serve you. Congratulations.

Re-rating from previous review. We made contact with Michael Bowen after the disconnect in communication, for which he profusely apologized. While we were speaking on the phone, he drew up our pre-approval letter for the builder and sent it...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Mountain Standard Time (MST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions