

Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM
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Reviews from Web
Jeff and Kristen were communicative, helpful, and kind Communication was prompt and thorough .
Reply from Jeff Gordon
July 8th, 2025 12:16 AM
I'm thrilled to hear that you found our communication prompt and thorough. It was a pleasure working with you, and I appreciate your kind words about both Kristen and me. Thank you for choosing Waterstone Mortgage.
Jason and his team are extremely professional and work diligently for their customers. Excellent communication and outstanding support. When there are bumps in the road Jason doesn't flinch, he digs into the details and quickly finds solutions....
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Reply from Owner
July 16th, 2025 10:24 PM
I truly appreciate your kind feedback. It was a pleasure working with you, and I'm so glad you were happy with the service!
BernaDette made this experience so great. She never made me feel overwhelmed, answered all my questions (so that I could understand) and was so supportive through the whole process. I will be recommending her for years to come.
Reply from BernaDette Sanchez at Waterstone Mo...
June 30th, 2025 02:20 PM
Roberta, I'm so happy to hear that your experience was positive. It was a pleasure assisting you, and I'm glad I could provide the support and clarity you needed throughout the process. Thank you for your kind words and for recommending me....
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Sandra was great.
Reply from Sandra Claymore
July 7th, 2025 01:01 PM
I'm thrilled to hear that you had a great experience, Ryan. It was a pleasure assisting you at Waterstone Mortgage. Thank you for your kind words.
Amazing to work with he walked us through every step much appreciated
She helped the whole way! She broke down the numbers and explained everything clearly! Great experienc working with her!
Reply from BernaDette Sanchez Wiegel
June 30th, 2025 02:22 PM
Elias, it was a pleasure working with you! I enjoyed working alongside you and your family. The very best of wonderful memories in your new home.
Your were friendly, very competent and thoughtful throughout the process and we felt comfortable the way things were handled.
Reply from Chris Russo
July 6th, 2025 04:33 PM
I'm thrilled to hear that you felt comfortable and well-supported throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
Shannon is 10/10! Highly responsive, professional and patient. I have worked with Shannon on several transactions for clients and did not hesitate to work with him on my personal home loan. Thank you Shannon!
Reply from Owner
August 11th, 2025 05:53 PM
Thank you so much Sarah!
Beacause you're the best! Always willing to take a call, you take your time to explain/answer questions. And you're professional and know your stuff!
Reply from Shannon Schroeder
July 6th, 2025 03:45 PM
I'm thrilled to hear that you had such a positive experience. It's always my goal to provide thorough and professional service. Thank you for your kind words and for choosing Waterstone Mortgage.
Customer service was prompt at anygiven hour. If they needed a document they were very clear and would help us understand. As the loan was progressing we were given updates when another step was finished.
Reply from Jason Pike
July 6th, 2025 04:59 AM
I'm thrilled to hear that you were satisfied with the prompt customer service and clear communication throughout the loan process. Keeping you informed at each step is a priority for us, and I'm glad it helped your experience. Thank you for...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions