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Waterstone Mortgage - Albuquerque, NM in Albuquerque, NM

Waterstone Mortgage - Albuquerque, NM

Albuquerque, NM
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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1 Star
1%
Reviews from Web
  • H
    Hans R H
    Los Alamos, NM
    Posted on July 31st, 2025 12:26 PM
    Jason was helpful, took time to explai things and always available when we had questions
    Reply from Jason Pike
    August 1st, 2025 02:23 PM
    Thank you so much. It was great working for you.
  • K
    Karl B
    Santa Fe, NM
    Posted on July 30th, 2025 06:23 PM
    Prompt answers Professional attirude Good advice
    Reply from Robert Morris
    August 6th, 2025 06:24 PM
    I'm glad to hear that you appreciated the prompt answers and found my professional attitude helpful. Providing good advice and being there for your needs means a lot to me. Thank you, Karl, for highlighting your experience with me at Waterstone...
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  • for
    Josie Herrera at Waterstone Mortgage NMLS #1433855
    Encompass
    B
    Brittney V D
    El Paso, TX
    Posted on July 30th, 2025 04:33 PM
    Josie was very efficient and helpful throughout the whole process. As a first time home buyer, she made it a smooth journey.
    Reply from Josie Herrera at Waterstone Mortgag...
    July 30th, 2025 07:36 PM
    I'm delighted to hear that your experience as a first-time homebuyer was smooth and efficient. It's great to know I could be of help throughout the process. Thank you for choosing me to assist you with your home buying journey. If you have...
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  • S
    Silvana D
    Albuquerque, NM
    Posted on July 30th, 2025 03:13 PM
    Everything was easily explained and Wes answered my questions very promptly
    Reply from Wes Moore at Waterstone Mortgage NM...
    July 30th, 2025 04:55 PM
    I'm glad to hear that the explanations were clear and that I could provide prompt answers to your questions. It was a pleasure working with you, and I appreciate your feedback. If you have any more questions in the future, don't hesitate to...
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  • for
    Josie Herrera at Waterstone Mortgage NMLS #1433855
    Encompass
    W
    Wyatt T D
    El Paso, TX
    Posted on July 30th, 2025 03:13 PM
    Josie was great very helpful and always on top of everything. She made the process very easy I would definitely recommend!
    Reply from Josie Herrera at Waterstone Mortgag...
    July 30th, 2025 07:49 PM
    Thank you so much, Wyatt, for your kind words. I'm really glad to hear that you found the process easy and that my efforts helped along the way. It's always my goal to make the experience as smooth as possible. If there's anything else you...
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  • K
    Kayla H
    Posted on July 30th, 2025 01:22 PM
    Kim made my mortgage loan experience a breeze! She is so knowledgeable and responsive to all forms of communication. From start to finish, she was beyond helpful and I will be recommending her and Waterstone Mortgage to anyone that will listen!...
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    Reply from Kimberley Calvo
    January 6th, 2026 07:13 PM
    I'm really glad to hear that you had such a positive experience, Kayla. Making the mortgage process as smooth as possible is always my goal, and your kind words mean a lot to me. Thank you for recommending me and Waterstone Mortgage—it's truly...
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  • K
    Kayla A H
    Rio Rancho, NM
    Posted on July 30th, 2025 12:52 PM
    Kim made my mortgage loan experience a breeze! She is so knowledgeable and responsive to all forms of communication. From start to finish, she was beyond helpful and I will be recommending her and Waterstone Mortgage to anyone that will listen!...
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    Reply from Kimberley Calvo
    January 6th, 2026 07:13 PM
    Kayla, thank you for the kind words! You were fantastic to work with, and so responsive! You made my job easy...congrats on the new house!
  • D
    Damian V
    Albuquerque, NM
    Posted on July 29th, 2025 08:49 PM
    Very professiona, helpful and speedy process.
    Reply from Shannon Schroeder
    August 5th, 2025 08:50 PM
    I'm glad to hear that you found the process professional and efficient. Helping you navigate smoothly and promptly is always my aim. Thank you for your kind words about my service and for choosing Waterstone Mortgage.
  • T
    Trenton I G
    Moriarty, NM
    Posted on July 29th, 2025 03:25 PM
    More transparency, and when we were told we would have two months before we have our first payment, but unfortunately it's only a month.
    Reply from John Gabaldon at Waterstone Mortgag...
    August 5th, 2025 03:26 PM
    Thank you for sharing your feedback, Trenton. I understand how important it is to have clear expectations, especially regarding payment timelines. I'm sorry for any confusion about the timing of your first payment. If you would like to discuss...
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  • S
    Sarah A W
    Albuquerque, NM
    Posted on July 29th, 2025 03:06 PM
    Jason and team were extremely detail oriented, kept us fully informed every step of the way, and made sure everything went smoothly with no hiccups.
    Reply from Jason Pike
    July 29th, 2025 03:27 PM
    We appreciate your fantastic review. Attention to detail is something we prioritize, and we're pleased to know it contributed positively to your experience. Thank you for your business.
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Mountain Standard Time (MST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions